Lanika Brooks
Merrillville,USA
Summary
Dynamic professional with extensive experience in vehicle operation and customer service, notably at Panther Logistics. Proven ability to navigate routes efficiently while ensuring cargo security and compliance. Recognized for exceptional communication skills and a commitment to passenger support, consistently enhancing client satisfaction and operational effectiveness.
Overview
22
22
years of professional experience
Work History
Driver
Panther Logistics
Medina, Ohio
07.2023 - Current
- Delivered goods to specified destinations in a timely manner.
- Operated delivery vehicle to transport warehouse orders efficiently.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
Cashier
Loves Travel Stop
Gary, Indiana
09.2022 - 06.2023
- Processed customer transactions efficiently at busy retail fuel station.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Monitored inventory levels, restocking shelves as needed to meet customer demand.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Daycare Worker
Happy Days Child Development Center
Merrillville, Indiana
03.2020 - 05.2022
- Supervised children during activities and ensured a safe environment.
- Developed engaging lesson plans to foster children's learning and creativity.
- Assisted children with daily routines, including meals and personal hygiene.
- Communicated effectively with parents about children's progress and needs.
- Managed classroom behavior through positive reinforcement techniques.
- Collaborated with staff to maintain a clean, organized learning space.
- Monitored children's play activities to ensure safety.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Provided support during nap times by reading stories or performing other calming activities with the children.
Cashier
Cracker Barrell
Hobart, Indiana
10.2021 - 01.2022
- Assisted customers with inquiries and provided information about products and services.
- Monitored inventory levels, restocking shelves as needed to meet customer demand.
- Implemented promotional displays to attract customer attention and increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Driver
Bigstar
Markham, Illinois
03.2017 - 09.2020
- Transported patients safely between medical facilities and appointments.
- Maintained cleanliness and organization of transport vehicles.
- Communicated effectively with patients to ensure comfort and understanding.
- Greeted patients and provided assistance to ensure they arrived at their destination safely.
- Followed established policies and procedures related to the secure transportation of hazardous materials.
- Conducted regular vehicle inspections; checked fluid levels, tire pressure, brakes, lights, ensuring that vehicles were safe for operation on public roadways.
- Ensured patient comfort during transport by providing verbal reassurance and support.
Cashier
Petro
Gary, IN
01.2015 - 02.2017
- Received sales slip, cash, check, voucher, and charge payments and issued receipts, refunds, credits, and change due to customer.
- Compiled and maintained non-monetary reports and records.
- Bagged, boxed, and wraps merchandise.
- Answered questions and provided information to customers.
- Sorted, counts, and wraps currency and coins.
- Operated cash register and electronic scanner.
- Cashed checks.
- Kept periodic balance sheet of amount and number of transactions.
- Sold tickets and other items to customer.
- Computed and recorded totals of transactions.
Cashier
Walmart
Portage, IN
01.2013 - 01.2014
- Operates computerized cash register to process customer purchases.
- Maintains accurate count of currency in cash drawer.
Cashier/Sales
Rainbow Clothing
Gary, IN
01.2013 - 12.2013
- Assured all merchandise had a price tag.
- Mark-down all merchandise for clearance.
- Sort clothes by size, style and color.
- Cash out customers.
Cleaning
Equity Property Management
Merrillville, IN
01.2010 - 12.2012
- Hard-working, goal-oriented, perfectionism, and a team player.
- Friendly, personable, and easy to work with.
- Excellent verbal and written skills.
- Excellent speaking and presentation skills.
Merchandise
AJ Wright
Gary, IN
01.2008 - 12.2009
- Greeted customer.
- Ticketed, arranged, and displayed merchandise to promote sales.
- Computed sales price of merchandise.
- Printed information on tickets, using ticket-printing machine.
Cashier
Osco Drug Store
Merrillville, IN
01.2006 - 12.2008
- Operated computerized cash register to process customer purchases.
- Maintained accurate count of currency in cash drawer.
- Expedited error-free monetary, check and charge transactions with customers.
- Handled inventory and maintained shelves fully stocked with store merchandise.
- Assisted and developed pictures for clients.
Supervisor Photo Lab
Walgreen
Merrillville, IN
01.2004 - 12.2006
- Developed, directed, and coordinated testing, hiring, training, and evaluation of staff personnel.
- Participated in activities to promote business and expand services, and provided technical assistance in conducting of conferences, seminars, and workshops.
- Ability to implement effective, creative ideas for firms, teams, and individuals.
- Excellent verbal and written skills.
- Friendly, personable, and easy to work with.
- Assisted and developed pictures for clients.
Education
H.S. Diploma -
West Side High
Gary, In01.1997
Skills
- Vehicle operation
- Route navigation
- Cargo securing
- Delivery tracking
- Compliance adherence
- Customer service
- Cash handling
- Passenger assistance
- Passenger support
- GPS and route planning
References
Available upon request
Timeline
Driver
Panther Logistics
07.2023 - Current
Cashier
Loves Travel Stop
09.2022 - 06.2023
Cashier
Cracker Barrell
10.2021 - 01.2022
Daycare Worker
Happy Days Child Development Center
03.2020 - 05.2022
Driver
Bigstar
03.2017 - 09.2020
Cashier
Petro
01.2015 - 02.2017
Cashier
Walmart
01.2013 - 01.2014
Cashier/Sales
Rainbow Clothing
01.2013 - 12.2013
Cleaning
Equity Property Management
01.2010 - 12.2012
Merchandise
AJ Wright
01.2008 - 12.2009
Cashier
Osco Drug Store
01.2006 - 12.2008
Supervisor Photo Lab
Walgreen
01.2004 - 12.2006
H.S. Diploma -
West Side High
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