Lanika Parker
New Orleans
Summary
To obtain a position with an organization that will utilize my education, skills, and abilities in a firm offering opportunities for future advancement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Zoning Inspector Supervisor
City of New Orleans
New Orleans, LA
12.2018 - Current
- Supervised inspection teams to ensure compliance with city regulations and safety standards.
- Developed training programs for new inspectors, enhancing team efficiency and knowledge retention.
- Conducted regular performance evaluations, providing constructive feedback to improve individual and team output.
- Implemented process improvements that streamlined inspection workflows and reduced response times.
- Coordinated interdepartmental communication to address inspection findings and promote collaborative solutions.
- Improved inspection efficiency by implementing streamlined processes and procedures.
- Increased customer satisfaction by addressing complaints promptly and effectively resolving issues.
- Ensured high-quality inspections by enforcing strict adherence to safety protocols and industry standards.
Grounds Patrol Supervisor
City of New Orleans
New Orleans, LA
11.2017 - 12.2017
- Supervised daily patrol operations, ensuring adherence to safety protocols and departmental policies.
- Coordinated incident response activities, effectively managing team assignments during critical situations.
- Conducted training sessions for new officers, enhancing skills in conflict resolution and community engagement.
Public Safety Officer
New Orleans Ernest N. Morial Convention Center
New Orleans, LA
10.2016 - 08.2017
- Conducted regular safety inspections to ensure compliance with emergency protocols and regulations.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
- Patrolled assigned areas on foot, horseback or by vehicle.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Responded swiftly to incidents, providing immediate assistance and coordinating with local law enforcement.
- Monitored surveillance systems to detect suspicious activities and maintain facility security.
- Collaborated with event coordinators to assess security needs for various functions and events.
Security Officer
Vinson Guard Service, Inc.
New Orleans, LA
05.2016 - 08.2017
- Assigned at an apartment complex patrolling, reporting violations and maintenance issues.
- Assigned at Tulane University Medical Center patrolling outside of the Medical School.
- Monitored premises to prevent theft, vandalism, and unsafe activities.
- Conducted regular patrols to ensure safety and security of facilities.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Prepared detailed incident reports for management review and regulatory compliance.
Education
Bachelor of Arts - Psychology
Southern University At New Orleans
New Orleans, LA05-2004
High School Diploma -
Booker T. Washington Senior High School
New Orleans, LA05-1999
Skills
- Workload prioritization
- Quality control management
- Inspection techniques
- Compliance training
- Customer service
- Attention to detail
- Verbal and written communication
- Decision-making
- Training and mentoring
- Analytical thinking
- Conflict resolution
- Workflow management
Certification
- Louisiana Police Mountain Bike Association's Security Cyclist Course
- WMD Standardized Awareness Training Program
- Soft Target Training - Frontline Responder Training Course
- Digital Skills
- Microsoft Word Intermediate
- Microsoft Excel I & II
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Teams
- Supervisory Certificate Training Program
Timeline
Zoning Inspector Supervisor
City of New Orleans
12.2018 - Current
Grounds Patrol Supervisor
City of New Orleans
11.2017 - 12.2017
Public Safety Officer
New Orleans Ernest N. Morial Convention Center
10.2016 - 08.2017
Security Officer
Vinson Guard Service, Inc.
05.2016 - 08.2017
Bachelor of Arts - Psychology
Southern University At New Orleans
High School Diploma -
Booker T. Washington Senior High School