Dynamic and dedicated professional with experience at UBER Eats, excelling in service excellence and effective time management. Proven track record of enhancing customer satisfaction through timely deliveries and maintaining professionalism. Skilled in analytical problem-solving and adept at quickly acquiring new skills, ensuring optimal outcomes in fast-paced environments. Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Hi, I’m
Lanitia Lott
Certified Medical Assistant
Houston,TX
Summary
Overview
15
years of professional experience
Work History
UBER Eats
Delivery Driver
08.2024 - 08.2025
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
Loving Care Home Health
Private Caregiver
06.2010 - 03.2025
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Practiced and maintained proper wound care.
- Transported patient to medical appointments.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self esteem.
Northline Adult Daycare
Patient Care Assistant
04.2015 - 05.2020
Job overview
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Transported patients to Daycare, then return them home at the end of the day.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Assisted patients on and off the bus
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Education
Carver CollegeHouston, TX
No Degree from Nursing
06-2009
University Overview
Studied nursing.
*** CMA CERTIFICATION RECEIVED 6/09 ***
Sam Houston High SchoolHouston, TX
from General Studies
06-1990
University Overview
Skills
- Analytical problem-solving
- Service excellence
- Efficient at acquiring new skills
- Diligent and accountable
- Effective time management
CERTIFIED MEDICAL ASSISTANT: License obtained in 2009.
CERTIFIED MEDICAL ASSISTANT: License obtained in 2009.
Certification obtained from Carver College/2009.
Timeline
Delivery Driver
UBER Eats
08.2024 - 08.2025
Patient Care Assistant
Northline Adult Daycare
04.2015 - 05.2020
Private Caregiver
Loving Care Home Health
06.2010 - 03.2025
Carver College
No Degree from Nursing
Sam Houston High School
from General Studies
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