Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant Volunteer
Woman's Medical Services
06.2022 - 01.2023
Collected vital signs and updated records.
Educated patients about diseases, treatments and at-home care.
Used resourcefulness and skills to find replacement supplies, equipment and medicine to fill shortages.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Phlebotomist
CSL Plasma Center
11.2021 - 06.2022
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Centrifuged blood samples as outlined in clinical protocols.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Used personal protective equipment correctly to protect coworkers and patients.
Tracked collected specimens by initialing, dating, and noting times of collection.
Addressed questions and concerns to educate patients on collection process and procedures.
Stocked phlebotomy cart or carrier with appropriate supplies.
Housekeeper
Pine Rest Christian Mental Health Services
12.2020 - 03.2021
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Attendant
Fairfield Inn Marriott
09.2017 - 11.2018
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Restocked room supplies such as facial tissues for personal touch with every job.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Receptionist
Muskegon Departemnt Health Services
05.2014 - 08.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Education
Medical Assistant Certification - Medical Assisting
Ross Medical Education Center
Kentwood, MI
03.2023
Phlebotomist Certificate - Venipunctures
Phlebotomist Training Specialist
Grandrapids, MI
08.2021
High School Diploma -
Muskegon High School
Muskegon, MI
05.2012
Skills
Patient-Handling Equipment
Medical Records Management
First Aid
Patient Relations
Medical Record Confidentiality
Patient Data Management Systems
Specimen Collection
Additional Information
Basic Life Support
Timeline
Medical Assistant Volunteer
Woman's Medical Services
06.2022 - 01.2023
Phlebotomist
CSL Plasma Center
11.2021 - 06.2022
Housekeeper
Pine Rest Christian Mental Health Services
12.2020 - 03.2021
Housekeeping Attendant
Fairfield Inn Marriott
09.2017 - 11.2018
Receptionist
Muskegon Departemnt Health Services
05.2014 - 08.2016
Medical Assistant Certification - Medical Assisting
MANAGER LABORATORY TECHNOLOGIST at THE WOMAN'S CLINIC, MEDICAL CENTRE LABORATORIESMANAGER LABORATORY TECHNOLOGIST at THE WOMAN'S CLINIC, MEDICAL CENTRE LABORATORIES