La'niya Williams
Blakely,Georgia
Summary
Hardworking Package Handler with more than 1 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
02.2022 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Package Handler
Fed Ex Ground
09.2022 - 02.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Cashier
Steak N Shake
08.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Hardee's
01.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Early County High School
Blakely, GA05.2022
Skills
- Freight Handling
- Forklift Operation
- Shipping Documentation
- Product Packing
- Truck Loading
- Medical Records Review
- Recording Data
- Venipuncture
- Diagnostic Testing
Certification
- PT - Phlebotomy Technician
- Careplus Medical service Training - ( October 7,2023
Timeline
Package Handler
Fed Ex Ground
09.2022 - 02.2023
Cashier
Steak N Shake
08.2022 - 09.2022
Customer Service Representative
Walmart
02.2022 - 06.2023
Cashier
Hardee's
01.2021 - 07.2022
High School Diploma -
Early County High School
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Kimberly StoreyKimberly Storey
Process Owner, Quality Management at Archer Daniels Midland CompanyProcess Owner, Quality Management at Archer Daniels Midland Company