La'Niyha Arline
Beaumont,TX
Summary
Dynamic and reliable Curbside Shopper at H-E-B Plus, adept at utilizing mobile apps for efficient order management while delivering exceptional customer service. Proven ability to collaborate with teams to enhance operational efficiency and exceed service expectations, demonstrating strong interpersonal skills and a commitment to safety and quality.
Overview
2
2
years of professional experience
Work History
Curbside Shopper
H-E-B Plus
10.2024 - 05.2025
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Retail Sales Associate
The Children's Place
08.2023 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
High School Diploma -
West Brook Sr High School
Beaumont, TX05-2025
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Flexibility
- Teamwork
Timeline
Curbside Shopper
H-E-B Plus
10.2024 - 05.2025
Retail Sales Associate
The Children's Place
08.2023 - 10.2024
High School Diploma -
West Brook Sr High School
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