LANNEYA TRUJILLO
Summary
Customer Service | Community Management and Outreach | Data Management | Social Media Management
Overview
3
3
years of professional experience
Work History
Testing, Engagement & Federal Program Coordinator
Harmony Public Schools
El Paso , TX
11.2022 - Current
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, and Facebook.
- Established policies and procedures based on state regulations and made modifications based on analysis of operations, performance and other research information.
- Scheduled space and equipment for classified students with assigned accommodations from SPED, ESL and RTI for over 400 students.
- Maintained effective working relationships with law enforcement, court officials and medical professionals to give families comprehensive and effective support.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Coordinated and allocated equipment, supplies and staff for community events.
Student Organizations Coordinator
University of Texas at El Paso
08.2021 - 11.2022
- Interacted with Student Organization leaders directly through social media outlets to answer questions or concerns quickly.
- Execute institution wide initiatives such as MinerPalooza, ProjectMove, 21st Century Southwest Leadership Conference
- Managed daily social media content calendar, ensuring timely and relevant posts.
- Coordinates resources necessary to provide event and opportunity services to over 257 Registered Student Organizations
- Track monthly progress reports to track trends in campus engagement and student progress to gauge the needs of students and campus wide areas of interest
- Prepares and edits newsletters and reports for internal audiences such as Student Organizations, and Student Engagement Wing of UTEP.
Membership Event Services Coordinator
El Paso Hispanic Chamber of Commerce
03.2021 - 08.2021
- Developed content for membership recruitment marketing on such topics as business advice, best practices for growth and development
- Developed marketing materials identifying upcoming events, activities and helpful information for distribution to members
- Oversaw membership data system to keep information updated and complete.
Education
Bachelor of Arts - Corporate and Organizational Communications, Marketing
The University of Texas
12.2020
Master of Science - Data Analytics And Economics
The University of Texas At El Paso
El Paso, TXSkills
- Customer Relationship Management
- Event Planning and Execution
- Competitive and Trend Analysis
- Program planning
- Proficient in PowerBi
- Social Media Management
- Community Engagement
- Customer Service
References
References
Available upon request.
Timeline
Testing, Engagement & Federal Program Coordinator
Harmony Public Schools
11.2022 - Current
Student Organizations Coordinator
University of Texas at El Paso
08.2021 - 11.2022
Membership Event Services Coordinator
El Paso Hispanic Chamber of Commerce
03.2021 - 08.2021
Bachelor of Arts - Corporate and Organizational Communications, Marketing
The University of Texas
Master of Science - Data Analytics And Economics
The University of Texas At El Paso