Lanshina Cooper
Los Angeles,CA
Summary
Professional Flight Attendant with experience at SkyWest Airlines, as well as a past Registered Nurse with the County of Los Angeles Department of Public Health. High regard to safety compliance, and customer service. Works well with other members of the team. Requiring minimal supervision in upholding all policies and procedures. Ensuring positive outcomes for a passengers safety, and comfort. While maintaining team coordination, conflict resolution, and fostering a positive environment on and off the aircraft in high-pressure situations.
Overview
25
25
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
01.2021 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Monitored compliance with airline regulations and company policies to ensure operational excellence.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Relayed updates and information to passengers after confirming key details with pilot.
- Assisted passengers in finding their seats and storing carry-on luggage, ensuring swift and organized boarding process.
- Improved team morale and efficiency with proactive communication and coordination during in-flight service.
- Ensured safety and comfort of customers onboard aircraft.
Registered Nurse
County Of Los Angeles Department Of Public Health
07.2000 - 01.2021
Skills
- Safety compliance
- Emergency procedures
- Customer service
- Team coordination
- Time management
- Conflict resolution
Timeline
Flight Attendant
SkyWest Airlines
01.2021 - Current
Registered Nurse
County Of Los Angeles Department Of Public Health
07.2000 - 01.2021