Lanston-Michael Strong
Norman
Summary
Dynamic and adaptable professional with a background in marketing, brand representation, event logistics, and customer engagement. Experienced in sales, public relations, and insurance, with a strong ability to connect with diverse audiences and drive brand growth. Currently pursuing a Bachelor's degree in Sociology at the University of Oklahoma, complemented by international study experience at Utrecht University. Passionate about understanding consumer behavior, leveraging analytical skills, and developing strategic solutions in professional settings. Known for strong communication, problem-solving, and leadership abilities, with a keen interest in marketing, social dynamics, and brand development.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
Renewal by Andersen
10.2024 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Represent the brand at events by engaging with potential customers to generate leads. Educate homeowners on product benefits and coordinate follow-ups with sales teams.
- Utilize persuasive communication and customer service skills to increase brand awareness.
Event Logistics / Load Out Crew
Frontier Music Company
08.2023 - 01.2024
- Assisted in the setup and breakdown of equipment for concerts and events.
- Operated various tools and vehicles to ensure efficient logistics.
- Worked under tight deadlines to complete event transitions smoothly.
Delivery Driver
Jimmy Johns Gourmet Subs
05.2022 - 08.2022
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Handled cash transactions accurately and assisted with in-store operations during downtime.
Insurance Agent /Inbound Call Center Representative
Strong Family Finacial
03.2021 - 09.2021
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Provided insurance product information and assisted clients with policy management.
- Effectively communicated with clients to address inquiries and resolve concerns.
- Educated clients on insurance policies and procedures.
Weeder
Southeastern Colorado Hemp Company
06.2019 - 08.2019
- Performed weeding tasks in hemp fields to ensure crop health.
- Followed organic and sustainable farming practices.
- Worked as part of a team to meet production goals and maintain crop quality.
Education
Bachelor of Science - Sociology
University of Oklahoma
Norman, OK12-2025
Bachelor of Science - Sociology
Utrecht University
Utrecht, Netherlands12-2025
Skills
- Market Research & Consumer Insights
- Public Relations & Brand Strategy
- Data Analysis & CRM Software
- Event Planning & Coordination
- Sales & Lead Generation
- Basic Financial & Insurance Knowledge
Timeline
Brand Ambassador
Renewal by Andersen
10.2024 - Current
Event Logistics / Load Out Crew
Frontier Music Company
08.2023 - 01.2024
Delivery Driver
Jimmy Johns Gourmet Subs
05.2022 - 08.2022
Insurance Agent /Inbound Call Center Representative
Strong Family Finacial
03.2021 - 09.2021
Weeder
Southeastern Colorado Hemp Company
06.2019 - 08.2019
Bachelor of Science - Sociology
University of Oklahoma
Bachelor of Science - Sociology
Utrecht University
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