Lanthe Keller

• Implemented and refined systems to improve operational flow, closely mirroring the clinic setup monitoring required in healthcare environments
• Successfully trained new employees, ensuring adherence to health and safety regulations, demonstrating skills in developing and mentoring staff
• Excelled in organizing work independently, addressing scheduling challenges, and optimizing team performance, reflecting the ability to manage clinic operations and policy adherence.

Supervisor: Aaryka Eller (423)797-0897

• Pioneered a new role as a coordinator for customers, setting appointments and collaborating with the sales team to ensure seamless customer flow and efficient service delivery
• Responsible for ensuring customers had the correct paperwork prior to appointments, reflecting strong organizational skills and attention to detail
• Prepared detailed reports for sales teams on customers, demonstrating advanced data management skills and the ability to communicate effectively with different organizational levels
• Demonstrated advanced knowledge of multiple computer systems, ensuring accuracy in customer reviews, and managing complex scheduling tasks
• Gained in-depth understanding of state policy and procedures for titling, showcasing a strong foundation in compliance and regulatory adherence, crucial in healthcare settings.

Supervisor: Ryan Blackman (256)945-0978