Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Clean Room B, LAB TECH.
Acorn Industrial
Livonia, MI
08.2022 - Current
Conducted routine lab tests using various analytical equipment and techniques.
Maintained accurate records of experiments and sample analyses in laboratory notebooks.
Assisted in preparing samples for testing and ensured proper labeling and handling.
Operated and calibrated specialized equipment for clean room processes.
Assisted in training new technicians on clean room practices.
Maintained cleanliness and sterility of clean room environments.
Documented daily activities and maintenance logs accurately.
Cleaned equipment and workplace proactively and per mandated clean room protocol and monitored non-sterile risks to sterile environment.
Checked, calibrated and maintained cleanroom equipment such as laminar flow benches, HEPA filters, glove boxes and other ancillary equipment.
Operations Manager
CVS/store
Livonia, MI
08.2017 - 06.2022
Managed daily operations and ensured compliance with company policies.
Trained team members on operational procedures and safety protocols.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Improved morale and management communication by creating employee recognition and rewards practices.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier/Assistant Manager
Kroger
West Bloomfield, Michigan
09.2006 - 07.2017
Supervised cashier team to ensure efficient customer service and operations.
Trained new employees on register operations and store policies.
Managed daily cash handling and reconciliation processes for accuracy.
Assisted customers with inquiries and resolved issues promptly.
Performed duties of a cashier when needed during peak periods or staff shortages.
Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.
Processed payments from customers using various payment methods such as credit cards or cash.
Identified potential theft risks within the store environment by monitoring suspicious activity.
Provided feedback to management regarding employee performance issues or opportunities for improvement.
Performed administrative tasks such as filing paperwork or preparing documents for audits.
Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Counted and balanced registers.
Education
Certificate - Desktop Publishing And Printing Technology
Michigan Career And Technical Institute
Plainwell, MI
01.1995 - 09.1997
Some College (No Degree) - General Studies / Robotics
Charles Stewart Mott Community College
Flint, MI
Some College (No Degree) - Graphic And Digital Design / General Studies
Schoolcraft College
Livonia, MI
Skills
Record Keeping
Team Leadership
Problem Solving
Effective Communication
Training and Mentoring
Attention to Detail
Time Management
Self Motivation
Task Prioritization
Multitasking
Decision-Making
Professionalism
Reliability
Continuous Improvement
Adaptability and Flexibility
Accomplishments
Ranked # 1 In The Region and District for years., - Warranty Sales, Customer Satisfaction Awards, CVS Care-Pass Awards, Opening New Banking Accounts, and The Highest Sale of Helping The Needed Program Awards.
Timeline
Clean Room B, LAB TECH.
Acorn Industrial
08.2022 - Current
Operations Manager
CVS/store
08.2017 - 06.2022
Cashier/Assistant Manager
Kroger
09.2006 - 07.2017
Certificate - Desktop Publishing And Printing Technology
Michigan Career And Technical Institute
01.1995 - 09.1997
Some College (No Degree) - General Studies / Robotics
Charles Stewart Mott Community College
Some College (No Degree) - Graphic And Digital Design / General Studies