La'Nyia Everette
Charlotte,NC
Summary
Organized and goal-oriented candidate with an extensive background in customer service within various industries. Reliable
Detention Officer skilled handling and managing activities of 56 offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manger
GG’s Grill
10.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Security Officials
Allied Universal
01.2022 - 08.2023
- Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors
- Detect and report suspicious, unsafe or criminal acts at or near assigned posts which may be a threat to the property, clients, guests or employees at the site.
Sales Associate/Production
FedEx
04.2019 - 10.2022
- Responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services
- Being able to efficiently operate printing, binding, graphics and copying equipment, Center Consultants are expected to anticipate and meet the needs of customers
- Cutting and printing business cards, setting up obituaries, lamination and cutting foam boards, set up and cut out flyers and banners.
Sales Associate/Operations
Dick's Sporting Good's
08.2018 - 10.2021
- Helped convert supplies from truck to store inventory
- In charge of dealing with customers, online orders, parts suppliers, keeping up with all records for each order for the operation department
- Worked directly with customers and online consumers to ensure orders were performed in a timely manner and in order of priority
- Fast-paced work environment that required multitasking and working well in a team environment while also keeping up with personal projects I was responsible for
- Cash handling on cash register
- Sales & teacher about different footwear
- Stock & sales in apparel.
Warehouse Associate
Social Status
05.2019 - 07.2021
- Responsible for invoicing customers, processing all special orders for other retail clients, responsible for quality control checks for all special orders
- Worked directly with the Warehouse Manager and Buyer for our company to ensure enough product for all customers
- Worked with our retail customers writing handbooks for proper handling and distribution of all of our inventory
- Worked directly with owner to meet sales quotas and ensure all daily invoices were complete in a timely manner
- Maintained all paperwork for the retail division from buying orders, receiving documentation, sales invoices, and warehouse inventory.
Education
Some College -
Charlotte Piedmont Central Community College
High School Diploma -
Hopewell High School
01.2016
Skills
- Interpersonal Communication
- Multitasking
- Team Member Management
- Written Communication
- Building Professional Services
- Agility & Adaptability
- Small Group & Individual Training
- Cash Handling
- CPR first aid certified
- Self-Motivated & Disciplined
- Physical restraint
- Emergency Response
- Patience and Tolerance
- Behavioral observation
- Body and cell searches
- De-Escalation Techniques
- Restraint Techniques
- Security Procedures
- Inmate monitoring
- Report Preparation
- Surveillance
- Mental Alertness
- Crisis Intervention
- Trained in defensive tactics
- Incident Reporting
- Correctional facility procedures
- CCTV Monitoring
- Marketing & Sales
- Ability To Work In Fast Paced Environments
- Oc spray Certified
Certification
CPR first aid certified
Timeline
Manger
GG’s Grill
10.2022 - Current
Security Officials
Allied Universal
01.2022 - 08.2023
Warehouse Associate
Social Status
05.2019 - 07.2021
Sales Associate/Production
FedEx
04.2019 - 10.2022
Sales Associate/Operations
Dick's Sporting Good's
08.2018 - 10.2021
Some College -
Charlotte Piedmont Central Community College
High School Diploma -
Hopewell High School
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