La'Porsche Hanson
Canton,Mississippi
Summary
Dynamic educator with a proven track record at Tender Heart Loving Hands Montessori Academy, specializing in curriculum development and effective classroom management. Adept at leading professional development workshops and analyzing data to enhance learning outcomes. Strong customer service skills complemented by proficiency in Microsoft Office ensure a comprehensive approach to meeting diverse needs.
Overview
11
11
years of professional experience
Work History
Teacher/Educator
Tender Heart Loving Hands Montessori Academy
Canton, Mississippi
03.2022 - Current
- Designed professional development activities that focused on meeting the needs of all learners.
- Conducted professional development workshops on effective classroom management techniques.
- Provided leadership in developing standards-based curricula aligned with district goals and objectives.
Customer Service Representative
Comcast, Xfinity
Jackson, Mississippi
10.2021 - 01.2022
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
Assistant Manager
Germantown High School Cafeteria
Madison, Mississippi
09.2017 - 10.2021
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Front Desk Manager
Best Western
Canton, Mississippi
04.2015 - 05.2021
- Supervised a team of 3 front desk agents ensuring tasks were completed efficiently and effectively.
- Maintained an up-to-date knowledge of hotel services, amenities and promotions.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Analyzed data related to guest satisfaction surveys to identify areas needing improvement.
Education
High School Diploma -
Canton High School
Canton, Ms05-2011
Skills
- Curriculum development
- Classroom management
- Professional development
- Standards-based instruction
- Data analysis
- Customer service
- Microsoft Office
References
- Amber Graner (601) 398-8194
- Adrienne Moore (601) 642-6115
- Manny Patel (601) 859-8600
Timeline
Teacher/Educator
Tender Heart Loving Hands Montessori Academy
03.2022 - Current
Customer Service Representative
Comcast, Xfinity
10.2021 - 01.2022
Assistant Manager
Germantown High School Cafeteria
09.2017 - 10.2021
Front Desk Manager
Best Western
04.2015 - 05.2021
High School Diploma -
Canton High School