La’Porsha Nelson
Community Bank Of Mississippi
Jackson,MS
4
years of professional experience
Business professional with 4+ years of banking and customer service experience, currently pursuing a Bachelor’s degree in Business Administration. Skilled in financial operations, administrative support, communication, and problem-solving. Seeking a professional opportunity in banking and/or financial services, administration, human resources, customer care, or community-focused services where I can utilize my experience while continuing to grow professionally.
Work History
Deposit Processing Assistant
2 Years 4 Months- Maintained and updated detailed records, verified data for accuracy, and corrected discrepancies to ensure compliance with company standards.
- Entered and reviewed detailed records in computerized systems, focusing on maintaining data integrity
- Identified and corrected discrepancies through detailed review and problem-solving
- Assisted with resolving account issues and ensuring timely processing
- Assisted in resolving account issues, facilitating timely processing of transactions
Relationship Banker
1 Year 10 Months- Delivered high-volume customer service, addressing client inquiries, transactions, and account-related issues in fast-paced environment
- Handled sensitive and confidential customer information with professionalism and discretion
- Verified customer information, processed transactions, and resolved discrepancies efficiently
- Collaborated with team members to resolve complex issues, enhancing customer satisfaction and service experience
- Educated clients on system processes and services, increasing user understanding and efficiency
Education
Bachelor of Science - Business Administration
Expected in 12/2026
Associate of Science
Skills
Data entry verification
Account discrepancy resolution
Payment reconciliation
Microsoft Office proficiency
Microsoft Office (Word
Excel
Outlook)
Transaction Processing
Problem Solving & Issue Resolution
Attention to Detail & Organization
Problem solving
Detail orientation
Timeline
Deposit Processing Assistant
Community Bank Of Mississippi
04.2024 - CurrentRead More
Relationship Banker
Bankplus
06.2022 - 04.2024Read More
Jackson State University
Bachelor of Science from Business Administration
Read More
Jones County Junior College
Associate of Science
Read More