LaQuandra Jefferies
Hendersonville,TN
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
Work History
City Carrier Assistant
United States Post Office
Hendersonville, TN
04.2023 - Current
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Assisted management with reviewing candidate applications.
- Coordinated training events with internal and external trainers for new hires.
- Worked closely with human resources departments within partnering organizations ensuring seamless integration between skills development initiatives.
Training Coordinator
Regional One Health Medical Center
Memphis, TN
03.2020 - 04.2023
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
Training Specialist
Saint Francis Hospital
Bartlett, TN
03.2016 - 03.2019
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
- Collected data on program effectiveness to develop modifications and improvements to curricula.
- Trained and mentored new personnel hired to fulfill various roles.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Education
Bachelor Of Applied Arts And Science - Communications
Tennessee State University
Nashville, TNSkills
- Community Collaboration
- Training Coordination
- Employer outreach
- Career Pathway Guidance
- Development activities
- Teamwork and Collaboration
- Guiding, Directing & Motivating
- Developing Objectives & Strategies
- Organizing, Planning & Prioritizing
- Resolving Conflict and Negotiating
Timeline
City Carrier Assistant
United States Post Office
04.2023 - Current
Training Coordinator
Regional One Health Medical Center
03.2020 - 04.2023
Training Specialist
Saint Francis Hospital
03.2016 - 03.2019
Bachelor Of Applied Arts And Science - Communications
Tennessee State University