Laqueenia Wilson
Greensboro,NC
Summary
Dedicated professional with a proven track record at HAECO Americas, excelling in quality assurance and customer service. Skilled in shipment tracking and complaint handling, I surpassed productivity goals by prioritizing tasks and maintaining attention to detail. My ability to manage high-stress situations and communicate effectively enhances team productivity and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Material Handler/Production
Hafele
02.2023 - 09.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Inspector in Quality Assurance and Quality Control
HAECO Americas
06.2021 - 01.2023
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Maintained accurate records of all inspection activities, providing timely reporting to management on key performance indicators related to quality assurance efforts.
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
Picker Packer
Harris Teeter Distribution Center
01.2017 - 06.2021
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
Customer Service
Conduit Global
08.2015 - 01.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate Degree In Nursing - Nursing Administration
Guilford Technical Community College
Jamestown, NCChild Development
Page High School
Greensboro, NC05.2009
Skills
- Shipment Tracking
- Product Sales
- Inventory assistance
- Complaint Handling
- Call Control
- Product Inspection
Timeline
Material Handler/Production
Hafele
02.2023 - 09.2024
Inspector in Quality Assurance and Quality Control
HAECO Americas
06.2021 - 01.2023
Picker Packer
Harris Teeter Distribution Center
01.2017 - 06.2021
Customer Service
Conduit Global
08.2015 - 01.2017
Associate Degree In Nursing - Nursing Administration
Guilford Technical Community College
Child Development
Page High School
Similar Profiles
Prashant Prakash YachamPrashant Prakash Yacham
State Head, Sr. Area Manager- Mumbai at HafeleState Head, Sr. Area Manager- Mumbai at Hafele
Jassylou BaliteJassylou Balite
Merchandiser at HafeleMerchandiser at Hafele
Mario HaleMario Hale
General Laborer at HafeleGeneral Laborer at Hafele