LaQueita M. Baker
Cincinnati,OH
Summary
Motivated and detail-oriented apprentice seeking a full-time apprenticeship that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Student Intake Assistant
Cincinnati College Of Mortuary Science
07.2023 - Current
- Coordinate transportation logistics for timely arrival of deceased.
- Perform embalming procedures and update case study reports.
- Coordinate transportation of remains between medical facilities, funeral home and school.
Client Success Manager
LocaliQ
10.2019 - 08.2023
- Developed marketing campaigns to enhance clients' ROI above 20%.
- Tailored customer relationships by determining expected needs and finding correct solutions.
- Maintained high level of understanding regarding industry trends, legislation, compliance and competitor activity.
Employment Specialist Provider
The Talbert House - Community Link
04.2018 - 10.2019
- Ensured that active clients gain employment by coaching them for interviewing and resume creation.
- Obtained referrals and worked with area employers to create partnerships, while maintaining detailed case notes.
- Managed administrative logistics of event planning.
Senior Associate Account Manager
84.51
11.2006 - 04.2016
- Consultant to analyst, business development and national brands to reach relevant customers via direct mail and e-mail vehicles and increase participation rates.
- Saved on average 176 hours per year across 22 team members through automating manual processes.
- Mentored new hires and assisted them through their onboarding plan.
Education
Associate of Applied Science -
Cincinnati College of Mortuary Science
07.2024
Master of Science - Management
Indiana Wesleyan University
West Chester, Ohio08.2017
Bachelor of Business Administration - Marketing
University of Cincinnati
06.2006
Skills
- Strong customer service orientation
- Effective and energetic leadership abilities
- Superior communication skills, written and verbal
- Exceptional time management and prioritization skills
- Excellent project and account management capabilities
Affiliations
Alpha Kappa Alpha Sorority Inc.
Cincinnatus Honorary Society
Pi Sigma Epsilon
Big Brothers/Big Sisters of Greater Cincinnati
Cincinnati Youth Collaborative Mentor
Timeline
Student Intake Assistant
Cincinnati College Of Mortuary Science
07.2023 - Current
Client Success Manager
LocaliQ
10.2019 - 08.2023
Employment Specialist Provider
The Talbert House - Community Link
04.2018 - 10.2019
Senior Associate Account Manager
84.51
11.2006 - 04.2016
Associate of Applied Science -
Cincinnati College of Mortuary Science
Master of Science - Management
Indiana Wesleyan University
Bachelor of Business Administration - Marketing
University of Cincinnati
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