Laqueta Pitts
Clermont,FL
Summary
Effective project leader and problem-solver skills and a hardworking mentality. Seeking to apply expertise and extensive experience in food/hostess background to take on a challenging new role with a growing team. Top producing sales professional and expert in restaurant industry. Dynamic communicator who consistently exceeds goals and company/ customer service expectations.
Overview
15
15
years of professional experience
Work History
Crew Member
Mc Donalds
09.2022 - 05.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Cook
Popeye's Louisiana Chicken
01.2022 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Dishwasher
Del Frisco's Steakhouse
09.2019 - 05.2020
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Dishwasher
BJ's Brewhouse Restaurant
01.2019 - 09.2019
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Server/Busser/Opener/Closer
Burger 21
02.2018 - 02.2019
- Worked directly with management, leads department to brainstorm, discuss strategy and mitigate staffing issues.
- Open (food prep, setting up inside and outside furniture,
- Assisted 4-5 customers in average 5 minutes by answering questions, responding to inquiries and placing and handling orders.
- unloaded truck orders, restocked and took inventory.
- Making sure dishes stayed clean and in stock for shift and on coming shift.
- Closer(cleaned, prep, locked restaurant down).
- Made sure environment run smoothly and calmly
Cook
The Juicy Crab
01.2018 - 02.2019
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Dishwasher/Line Cook/ Opener
Moe's Southwest Grill
01.2017 - 03.2018
- Open (food prep, setting up inside and outside furniture,
- Assisted 4-5 customers in average 8 minutes by answering questions, responding to inquiries and placing and handling orders.
- unloaded truck orders, restocked and took inventory.
- GM's Assistant
- Making sure dishes stayed clean and in stock
- Closer
Drive-Thru Cashier/Food prep
McDonald's
02.2016 - 01.2018
- Taking customers orders
- Food prep
- Assemble the orders
- Cashier
- Making sure customer's we're pleased with service.
- Helped handling food orders when low on front staffing
- Closer (cleaned, prep, locked restaurant down).
- Made sure environment run smoothly and calmly
- Entered details such as payments, account information make sure money was accounted for.
- Made sure drive-Thru area was stocked
Laundry Attendant
Crothall Healthcare Inc.
03.2011 - 11.2015
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Assisted with cleaning and maintenance of laundry equipment, including batch washers and Excel dryers to keep machines in proper working order.
- Folded laundry after washing and drying was complete and delivered all finished items to supply room for inventory restocking.
- Collected soiled linens and clothing and used pre-treaters on stains.
- Used special treatments, including borax, Fels Naphtha and Oxiclean cleaner to remove stains.
- Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 500 pieces per shift.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed set up, stock maintenance, and line sanitation of full line service for several different dining locations.
Drive-Thru Operator
Burger King Corporation
01.2008 - 05.2010
- Assisted 4-5 customers in average 8 minutes by answering questions, responding to inquiries and placing and handling orders.
- unloaded truck orders, restocked and took inventory.
- GM's Assistant
- Making sure customers felt welcome and pleased with services.
- Helped handling food orders when low on front staffing
- Closer(cleaned, prep, locked restaurant down).
- Made sure environment run smoothly and calmly
- Entered details such as payments, account information make sure money was accounted for.
- Made sure drive-Thru area was stocked
Education
High Diploma -
Evans High
Orlando, FLSkills
Strong problem solving and communication skills
Ability to stand or walk for 8-hour shifts and lift at least 50 pounds
Willingness to comply with all food safety procedures
Willingness to learn new task and positions to move up in company
- Coaching and Training
- Positive Company Representation
Timeline
Crew Member
Mc Donalds
09.2022 - 05.2023
Cook
Popeye's Louisiana Chicken
01.2022 - 09.2022
Dishwasher
Del Frisco's Steakhouse
09.2019 - 05.2020
Dishwasher
BJ's Brewhouse Restaurant
01.2019 - 09.2019
Server/Busser/Opener/Closer
Burger 21
02.2018 - 02.2019
Cook
The Juicy Crab
01.2018 - 02.2019
Dishwasher/Line Cook/ Opener
Moe's Southwest Grill
01.2017 - 03.2018
Drive-Thru Cashier/Food prep
McDonald's
02.2016 - 01.2018
Laundry Attendant
Crothall Healthcare Inc.
03.2011 - 11.2015
Drive-Thru Operator
Burger King Corporation
01.2008 - 05.2010
High Diploma -
Evans High
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