Laquisha Buchanan
Chicago,IL
Summary
Proven to enhance patient well-being and independence at Help at Home Senior Care, I excel in Care Plan Management and providing emotional support. Leveraging behavioral support and patient care skills, I significantly improve client quality of life, evidenced by a 100% satisfaction rate in feedback surveys.
Overview
16
16
years of professional experience
Work History
Server
Jerk N Go
Merrillville, IN
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Home Care Aide
Rehabilitation Services Department
Chicago, IL
03.2019 - Current
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted mental stimulation by engaging patients in meaningful conversations and recreational activities tailored to their interests.
Hotel Housekeeper
Nobu
Chicago, IL
10.2021 - 08.2023
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Supported Living Assistant
Montgomery Place Retirement Community
07.2017 - 01.2022
- Improved residents'' quality of life by developing individualized care plans and providing compassionate support.
- Assisted residents in achieving personal goals by providing guidance, encouragement, and practical support.
- Maintained detailed documentation of resident progress and incidents to ensure effective communication within the care team.
- Enhanced communication between residents and their families, maintaining regular updates on progress and achievements.
Housekeeper
Palmer House Hilton
Chicago, IL
06.2010 - 12.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Home Health Aide
Help at Home Senior Care
Chicago, IL
09.2008 - 05.2010
- Assisted disabled clients to support independence and well-being.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Education
Ashford University
San Diego, CASkills
- Behavioral support
- Home Safety Assessments
- Care Plan Management
- Patient Care
- Meal Preparation
- Feeding Assistance
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
Timeline
Server
Jerk N Go
04.2024 - Current
Hotel Housekeeper
Nobu
10.2021 - 08.2023
Home Care Aide
Rehabilitation Services Department
03.2019 - Current
Supported Living Assistant
Montgomery Place Retirement Community
07.2017 - 01.2022
Housekeeper
Palmer House Hilton
06.2010 - 12.2016
Home Health Aide
Help at Home Senior Care
09.2008 - 05.2010
Ashford University