Hellina Tekeste
Woodbridge,VA
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
Work History
Server
Crab De Joure
Mays Landing, NJ
11.2022 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
Food Delivery Driver
Uber Eats
Mays Landing, NJ
09.2020 - 11.2022
- Delivered food items to customers in a timely manner, following all safety protocols.
- Checked quality of delivered items against original order specifications.
- Utilized GPS navigation system to locate addresses quickly and accurately.
- Ensured proper handling and storage of all food items during transport.
- Demonstrated excellent customer service skills by responding promptly to customer inquiries and complaints.
Home Health Aide
Holly Redeemer
Egg Harbor , NJ
12.2018 - 09.2020
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and social events.
- Administered medications as instructed by physician or nurse practitioner.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Maintained records of patient care, progress or problems to report and discuss observations.
Education
Bachelor of Science - Dental Hygiene
Massachusetts College of Pharmacy And Health Scie.
Boston, MA12-2008
One Year Bible Certificate
North East Baptist School of Theology
05-2001
Supply Managment
U. S. Army Reserves
Fort Lee, VA04-1999
High School Diploma -
Elife Elsik High School
Houston, TX05-1994
Skills
- Strong Work Ethic
- Positive and professional
- Cash Handling
- Professional Appearance
- Exceptional customer service
- Documentation
- Case Management
- Care Plan Adherence
- Compassionate client care
- Behavioral support
- Behavior redirection
- knowledge of Dental office terminology
- knowledge of inventory control
- Good computer skills
Timeline
Server
Crab De Joure
11.2022 - 02.2024
Food Delivery Driver
Uber Eats
09.2020 - 11.2022
Home Health Aide
Holly Redeemer
12.2018 - 09.2020
Bachelor of Science - Dental Hygiene
Massachusetts College of Pharmacy And Health Scie.
One Year Bible Certificate
North East Baptist School of Theology
Supply Managment
U. S. Army Reserves
High School Diploma -
Elife Elsik High School
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