Laquisha Thomas Bates
Alexandria,VA
Summary
Detail-oriented Human Resources Specialist skilled in administering personnel actions, managing HRIS, coordinating payroll, and ensuring regulatory compliance in public sector environments. Expertise includes processing complex personnel actions, resolving HR discrepancies, advising on policies, and training staff, complemented by strong communication, problem-solving, and organizational skills.
Overview
10
10
years of professional experience
Work History
Registrar I
Francis C. Hammond Middle School
Alexandria, USA
03.2025 - Current
- Managed student enrollment and registration processes for middle school students.
- Communicated with parents and staff regarding registration requirements and procedures.
- Conduct attendance and residency verification in compliance with district and federal guidelines.
- Process transcript and education verification requests.
- Support administrative staff to maintain efficient school operations.
- Updated databases with current student information and changes regularly.
Human Resources Specialist
Columbus Consolidated Government
Columbus, USA
07.2022 - 12.2024
- Reviewed and resolved complex personnel actions and discrepancies, ensuring compliance with human resources policies and procedures.
- Answered complex employee and management inquiries regarding personnel actions, pay, benefits, leave, and employee entitlements.
- Advised managers and supervisors on personnel processing issues and interpretation of HR policies, enhancing decision-making and compliance.
- Conducted training for department coordinators and team members on processing personnel actions in the automated HRIS database, ensuring timely and policy-compliant personnel transactions.
- Resolved advanced HRIS processing issues and corrected personnel action errors to ensure data accuracy and regulatory compliance.
- Coordinated with Payroll to resolve complex processing issues, including back pay and administrative errors, ensuring timely resolution.
- Coordinated with Payroll, Benefits, and departmental representatives to finalize employee separations and ensure accurate personnel actions.
- Reported workforce data to the Bureau of Labor.
Human Resources Technician II
Columbus Consolidated Government
Columbus, USA
03.2022 - 07.2022
- Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
- Entered employee data into HRIS and reported new hires to the Georgia New Hire Reporting Agency.
- Guided employees in utilizing Employee Self-Service (ESS) system for effective self-management of HR tasks.
- Produced employee separation reports and termination paperwork to facilitate efficient transitions for departing employees.
- Processed employment verifications and public records requests to ensure compliance and timely responses.
- Maintained a filing system to store confidential employee documents such as performance reviews and applications.
Operations Coordinator
Columbus State University
Columbus, USA
06.2018 - 03.2022
- Coordinated operations and logistics for campus events and programs, ensuring smooth execution.
- Developed partnership with Army Credentialing Assistance Program generating $77,000 in first-year revenue.
- Assisted in creating effective marketing strategies to promote continuing education programs and attract participants.
- Developed training materials for new employees on operational procedures.
- Prepared weekly schedules to verify proper desk coverage within fiscal guidelines.
- Assisted with payroll processing for instructors.
- Developed courses and sections each term, facilitating student registration in software.
Operations & Facilities Assistant
Columbus State University
Columbus, USA
02.2017 - 06.2018
- Assisted with the facilitation of CPE classes and rental events, including setup, maintenance, and breakdown of audio/visual equipment
- Processed registrations, created rosters, and handled payments
- Responded to facility-related inquiries from students, staff, and visitors promptly.
- Monitored inventory levels of supplies to ensure readiness for daily operations. of supplies, ensuring availability for daily operations.
Education
Human Resources Professional Online Certificate -
University of The District of Columbia
Washington, DC04-2026
Human Resources Administration Certificate -
Georgia Municipal Association
Columbus, GA04-2024
Certificate - Medical Front Office Assistant
Columbus Technical College
Columbus, GA05-2015
Bachelor of Science - Office Administration & Technology
Valdosta State University
Valdosta, GA07-2013
Skills
- HRIS administration
- Payroll Processing
- Personnel processing
- Payroll coordination
- Leave management
- Data Entry & Data Analysis
- Records management
- Recruiting and training
- HR policy interpretation
- Microsoft Office Suite
- Stakeholder communication
- Organizational skills
Timeline
Registrar I
Francis C. Hammond Middle School
03.2025 - Current
Human Resources Specialist
Columbus Consolidated Government
07.2022 - 12.2024
Human Resources Technician II
Columbus Consolidated Government
03.2022 - 07.2022
Operations Coordinator
Columbus State University
06.2018 - 03.2022
Operations & Facilities Assistant
Columbus State University
02.2017 - 06.2018
Human Resources Professional Online Certificate -
University of The District of Columbia
Human Resources Administration Certificate -
Georgia Municipal Association
Certificate - Medical Front Office Assistant
Columbus Technical College
Bachelor of Science - Office Administration & Technology
Valdosta State University