Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Laquisha Timmons

Baltimore,MD

Summary

Dynamic operations manager with a proven track record at McDonald's, enhancing efficiency through streamlined workflows and effective team leadership. Skilled in analytical problem-solving and excellent communication, I foster a culture of continuous improvement while training staff and ensuring compliance with operational standards. Dedicated to achieving high-quality results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Food Delivery Driver

DoorDash
06.2019 - Current
  • Navigated local routes efficiently to ensure timely food deliveries.
  • Maintained cleanliness and organization of delivery vehicle for optimal performance.
  • Communicated effectively with customers to confirm orders and address inquiries.
  • Utilized mobile applications for real-time order tracking and navigation assistance.

Sorter Operations Associate

Amazon
11.2024 - 02.2025
  • Operated sorting machinery to enhance package processing efficiency.
  • Monitored workflow and ensured compliance with safety protocols.
  • Trained new associates on equipment usage and operational procedures.
  • Conducted quality checks on sorted items to maintain accuracy standards.

Manager of Operations

McDonald's Restaurant
11.2015 - 08.2019
  • Streamlined operational workflows to enhance efficiency and reduce delays.
  • Led cross-functional teams to implement process improvements across departments.
  • Developed and maintained standard operating procedures for consistent performance.
  • Mentored staff on best practices, fostering a culture of continuous improvement.

Education

High School Diploma -

Lake Clifton Eastern High School
Baltimore, MD
06-2000

Skills

  • Analytical problem-solving
  • Client support
  • Adaptable learner
  • Diligent and accountable
  • Time management
  • Excellent communication
  • Dedicated team player

Accomplishments


  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Languages

English
Full Professional

Timeline

Sorter Operations Associate

Amazon
11.2024 - 02.2025

Food Delivery Driver

DoorDash
06.2019 - Current

Manager of Operations

McDonald's Restaurant
11.2015 - 08.2019

High School Diploma -

Lake Clifton Eastern High School
Laquisha Timmons