Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Laquita Butler

Vicksburg,MS

Summary

Versatile branch manager offers financial consulting, cash handling, and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. A seasoned leader with several years of experience overseeing the day-to-day operations of the branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.

Overview

11
11
years of professional experience

Work History

Branch Manager

World Finance
11.2017 - Current
  • Produce quantity and quality of receivables to meet or exceed business plan and delinquency and loss ratio standards by collaborating with clients to provide accurate output and revenue results
  • Recruit, train, and retain the personnel needed through organizational training and development policies and procedures to meet the company budget and workforce plan and decrease financial loss through expense control
  • Maintain compliance with the Company's policies, procedures, State and Federal laws, regulations, and licensing.

Front Desk Manager

Fairfield Marriott
02.2014 - 11.2017
  • Answer inquiries about hotel policies and services and resolve occupants' complaints
  • Increased guest service scores
  • Observe and monitor staff performance to ensure efficient operations and adherence to the facility's policies and procedures
  • Collect payments and record data of funds and expenditures
  • Assign duties to workers and schedule shifts.

Assistant Manager

Hibbetts Sports
05.2014 - 03.2015
  • Prepare and maintain records related to events such as leave, scheduling, transfers, and promotions using human resources management system software
  • Assisted with the coordination of the store’s training requirements
  • Processed shipments and transfers of products
  • Maintain and update human resources documents, such as organizational charts, employee handbooks, and directories, plus performance evaluation forms.

Education

Associate degree - H.R. Management

Hinds Community College

Skills

  • Communication
  • Organization
  • Problem-solving
  • Management
  • Proficient in Microsoft
  • Employee Development
  • Customer Service

Accomplishments

  • Lowest delinquency in the state of Mississippi 2022-2024
  • Awarded exceptional performance and exceeding loan targets for two consecutive quarts

Timeline

Branch Manager

World Finance
11.2017 - Current

Assistant Manager

Hibbetts Sports
05.2014 - 03.2015

Front Desk Manager

Fairfield Marriott
02.2014 - 11.2017

Associate degree - H.R. Management

Hinds Community College

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Laquita Butler