Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

LaQuita Payne

St Louis,MO

Summary

Motivated Certified Phlebotomy Technician recently passing the NHCO Exam seeking an entry-level phlebotomy role. Eager to apply venipuncture and capillary puncture skills in a professional setting. Committed to providing compassionate patient care while maintaining strict adherence to safety protocols and ensuring accurate specimen collection and labeling.

Overview

26
years of professional experience
1
Certification

Work History

Self

Nail Technician
01.2021 - Current

Job overview

  • Developed a loyal customer base through exceptional service and personalized experiences.
  • Managed inventory of nail care products, ensuring availability of popular items for clients.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Provided high-quality manicure and pedicure services tailored to individual client preferences.

Calcasieu Parish School Board

Cafeteria Technician
08.2016 - 08.2020

Job overview

  • Operated kitchen equipment to prepare food items efficiently and safely.
  • Maintained cleanliness and organization of cafeteria workspace, adhering to health regulations.
  • Assisted in inventory management, ensuring adequate stock levels for meal preparation.
  • Collaborated with kitchen staff to streamline food service processes and improve customer satisfaction.
  • Monitored food safety practices during meal preparation and serving to prevent contamination.
  • Traveled between 3 schools with food prepared by staff
  • Maintained a clean and organized workspace, contributing to a positive dining experience for all patrons.

Al’s Formal Wear

Assistant Manager
04.2013 - 07.2015

Job overview

Helped in executing daily operations to enhance customer satisfaction and service efficiency.

  • Coordinated promotional events, elevating customer engagement and driving sales during peak seasons.
  • Analyzed customer feedback to identify trends, informing adjustments in service delivery and product offerings.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Worked with customers to help create looks for upcoming events.
  • Ordered and altered tuxedos for customers.
  • Made daily calls to previous customers to promote specials.

Delta Downs Racetrack Casino Hotel

Valet Attendant
02.2003 - 12.2010

Job overview

  • Managed vehicle retrieval and parking operations efficiently during peak hours.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of parking areas to ensure safety and accessibility.
  • Assisted in training new valet staff on procedures and best practices for service excellence.
  • Developed strong relationships with clients through consistent, high-quality service delivery.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Burger King

Cashier
06.1999 - 06.2002

Job overview

  • Processed customer transactions efficiently, ensuring accurate cash handling and register operation.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized checkout area, enhancing overall shopping experience for customers.
  • Collaborated with team members to improve store operations and streamline processes.
  • Trained new cashiers on register procedures and customer service best practices.

Education

Phlebotomy Training Specialists
St. Louis, MO

No Degree from Phlebotomy
09-2025

University Overview

  • Completed training as a Phlebotomy Technician
  • Completed required number of venipuncture sticks to complete course.
  • Completed required number of capillary sticks to complete the course.
  • Completed and passed NHCO Exam

Vinton High School
Vinton, LA

High School Diploma
05-2001

Skills

  • Customer service
  • Time management
  • Cleaning protocols
  • Sanitation procedures
  • Food safety compliance
  • Workplace safety regulations
  • Cleaning and sanitizing
  • Team motivation
  • Quick decision making
  • Professional appearance
  • Effective problem solving
  • Team player mentality
  • Reliability and punctuality
  • Strong communication
  • Punctual and reliable
  • Multitasking and organization
  • Clean driving record
  • Friendly and outgoing
  • Verbal and written communication
  • Teamwork and collaboration
  • Fast learner
  • Able to take constructive criticism
  • driven by success and eager to earn new things

Certification

  • CPT Certified Phlebotomy Technician

Timeline

Nail Technician

Self
01.2021 - Current

Cafeteria Technician

Calcasieu Parish School Board
08.2016 - 08.2020

Assistant Manager

Al’s Formal Wear
04.2013 - 07.2015

Valet Attendant

Delta Downs Racetrack Casino Hotel
02.2003 - 12.2010

Cashier

Burger King
06.1999 - 06.2002

Phlebotomy Training Specialists

No Degree from Phlebotomy

Vinton High School

High School Diploma
LaQuita Payne