Antonio Mordica
Crawfordville,FL
Summary
Dependable Postal Worker offering 13 years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
Overview
11
11
years of professional experience
Work History
Postal Worker
USPS
10.2012 - Current
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Enhanced customer satisfaction by promptly addressing and resolving service-related issues.
- Maintained safe work environment by adhering to postal regulations and guidelines for vehicle operation and handling hazardous materials.
- Expedited mail processing by operating automated sorting machines and equipment with accuracy and precision.
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Planned routes and service updates to improve customer satisfaction.
- Moved bulk containers and large parcels with forklifts.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Developed a comprehensive understanding of diverse postal products and services available, offering informed recommendations to customers upon request.
- Demonstrated adaptability to changes in postal regulations and policies, ensuring consistent compliance across all assigned duties.
- Distributed mail on foot to residences and businesses, delivering to approximately over 200 customers per shift.
Education
High School Diploma -
Amos P. Godby High School
Tallahassee, FL06.2010
Skills
- Route Planning
- Package handling
- Safety Procedures
- Heavy Lifting
- Mail Sorting
- Postal regulations knowledge
- Mail distribution
- Weather conditions
- Mail delivery
- Handling and sorting mail
- Rural and city carrying
- Post office operations
- Route Management
- Verbal/written communication
Timeline
Postal Worker
USPS
10.2012 - Current
High School Diploma -
Amos P. Godby High School