Lara A. Calo
Frisco,Texas
Summary
Independent and self-starter. Customer satisfaction focused while achieving team and individual goals.
Professional with strong background in relationship management and client engagement. Proven ability to drive growth and build lasting partnerships through effective communication and strategic planning. Skilled in team collaboration, problem-solving, and adapting to changing priorities. Known for delivering results and fostering positive work environment.
Overview
30
30
years of professional experience
Work History
Senior Relationship Manager
WorldPay
09.2022 - Current
- Responsible for managing and growing tier 1 e-commerce merchant account relationships within my assigned portfolio. Provided analysis and feedback to merchants on ways to improve their performance. Exceeded book of business and share of wallet goals for 2023.
Client Executive
Fiserv
04.2021 - 08.2022
- Responsible for managing and growing account relationships within my designated portfolio. Provided consultation on portfolio performance and ways to improve while aligning Fiserv solutions to meet the Financial Institutions goals.
Account Executive
PSCU
01.2012 - 04.2021
- Responsible for managing and growing strategic account relationships within my region. Provided consultation on improving the credit union’s credit and debit card programs. In addition collaborated to help them meet their overall strategic card and digital program goals. Successfully negotiated long term agreements with key credit unions. Consistently achieved or exceeded individual retention, sales and client satisfaction goals year over year.
Account Executive
PULSE Network
01.2008 - 01.2012
- Responsible for managing and growing account relationships within my region. Tasked with managing and growing debit card programs and network associations for banks and credit unions. Achieved or exceeded individual retention and sales goals year over year.
National Account Executive
Chase Paymentech Solutions
01.2006 - 01.2008
- Responsible for managing and growing strategic merchant account relationships within my portfolio. Provided consultation on performance and ways to improve. Achieved individual goals year over year. Successfully negotiated renewal and new service agreements with top tier merchants.
Senior Account Executive
Fiserv
01.1995 - 01.2006
- Responsible for managing and growing strategic account relationships within my region. Achieved individual goals year over year.
Education
Bachelor of Arts -
Midwestern State University
Wichita Falls, TexasSkills
- Interpersonal relationship management
Timeline
Senior Relationship Manager
WorldPay
09.2022 - Current
Client Executive
Fiserv
04.2021 - 08.2022
Account Executive
PSCU
01.2012 - 04.2021
Account Executive
PULSE Network
01.2008 - 01.2012
National Account Executive
Chase Paymentech Solutions
01.2006 - 01.2008
Senior Account Executive
Fiserv
01.1995 - 01.2006
Bachelor of Arts -
Midwestern State University
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