Police Lieutenant with extensive experience in effective problem-solving, personnel management, community outreach, recruitment, and public relations. Enhanced community engagement by 500% through innovative social media strategies. Spearheaded recruitment and youth programs. Skilled in navigating complicated internal and external situations, advancing community relations, and improving communications both with employees and the public.
· Established and enforced employee performance policies; set standards for conduct and performance through evaluations; rewarded excellence and identified paths for improvement.
· Supervised and managed an administrative police sergeant, parking enforcement officers, animal control personnel, non-emergency police dispatchers and a records specialist.
· Managed personnel scheduling, ensuring optimal staffing coverage for daily operations, also for peak times and special events.
· Designed and managed robust social media communications; increasing followers on social media platforms by nearly 500%.
· Created a high standard for public relations and community involvement for the police division; led and managed all outreach programs.
· Regularly engaged with local individuals and community leaders to discuss crime reduction and problem-solving strategies.
· Established a higher level of communications and interaction with city residents, businesses, and local organizations, which built more positive relationships.
· Created a recruitment team and led them in finding the best applicants through written and online communications, advertisements, police academy visits, career and job fairs, and college visits; worked as a team to create innovative ways to recruit quality candidates.
· Involved with the hiring process of all personnel and participated in formal interviews of all applicants.
· Created and oversaw the police division’s youth career exploration group which is active during each academic year.
· Created the division’s first two annual reports, which are published on the city’s website; also oversaw and assisted in the creation of the division’s first public-facing recruitment video.
· Managed and supervised the college intern program for the police division, managing at least five interns at any given time.
· Acted as the Public Information Officer for the police division and handled all media relations, including all print and television media.
Problem-solving abilities
Personnel Management
Public Relations
Written and Oral Communications