Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Internship
Holden Humphrey
06.2023 - 08.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Interacted with customers by phone, email, or in person to provide information.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Waitress
341 North Main Grille
05.2022 - 08.2022
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Lacrosse Coach
Game Breakers Lacrosse
07.2022 - 07.2022
Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.
Followed allowed recruitment tactics and strategies to bring in athletes for different lacrosse positions.
Coordinated seasonal, non-traditional season and off-season activities in support of lacrosse team.
Corrected deficiencies in player scooping, passing and other critical techniques.
Maintained high team morale with positive coaching strategies and fan support.
Trained team members in midfield, attack and defensive positions.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Trained athletes in proper use of equipment for safety and maximum results.
Hostess
Westwood Restaurant And Pub
06.2020 - 07.2022
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Pet Sitter
Family Friends And Neighbors
06.2021 - 08.2021
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email and text.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Babysitter
Family Friends And Neighbors
06.2018 - 08.2021
Communicated positively with children and guardians.
Played games, worked on puzzles and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands and share by leading by example.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Volunteer
Westfield Youth Lacrosse
03.2021 - 06.2021
Assisted with special events or programs.
Maintained clean, neat and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Supported engaging, fun and smooth-running events by helping with organization and planning.
Greeted visitors and answered questions about program, requirements and opportunities.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Education
Bachelor of Science - Biology
Wheaton College
Norton, MA
05.2025
High School Diploma -
Westfield High School
Westfield, MA
06.2021
Skills
Cell Culture Expertise
Sterile technique mastery
Collaborative Teamwork
Chromatography Techniques
PCR and qPCR Techniques
Enzyme Assays Development
DNA sequencing expertise
Inventory Control
Sample Collection
Hazardous waste disposal
Research Support
Accomplishments
Member of Tri-Beta Biological Honor Society
Member Mayfellow Honor Society
Graduating with Eliza Wheaton Honors program
Wheaton College Regional Academic scholarship
Lacrosse and field hockey captain at Westfield High School (1 and 2 Years)