Lara Gremmels
Novato,CA
Summary
- Organized and motivated, eager to apply time management and organizational skills in various environments.
- Strong work ethic, adaptability and exceptional interpersonal skills.
- Adept at working effectively unsupervised and quickly able to master new skills.
- Works well in both team and individual environments.
- Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
29
29
years of professional experience
Work History
Receptionist (Contract)
Martz Accountancy
Novato, CA
01.2024 - 04.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
Quality Assurance Assistant (Contract)
By the Bay Health
Larkspur, CA
08.2023 - 10.2023
- Assisted in the editing and updating of organizational policies and documentation.
- Processed medical records requests.
- Created agendas and minutes for committee meetings to prepare for Joint Commission surveys.
- Performed monthly audits of Hospice nurses charting.
- Gathered data and presented it to committees through graphing and Powerpoint presentations.
- Performed various other administrative duties for all Quality management team members.
Palliative Care Coordinator (Contract)
By the Bay Health
Larkspur, CA
02.2023 - 07.2023
- Maintained records management system, including overseeing workflows for admission and discharge, and weekly auditing of patient charts for Adult and Pediatric Palliative Care programs.
- Completed administrative duties for medical staff, in the field, including communicating with physicians, efaxing requests, and updating patient EMR with documentation using Epic database.
- Processed discharged and intakes for MATCH patients using Epic.
- Attended QAPI meetings, creating agendas and taking minutes.
- Maintained communication with department heads and medical staff.
Event Consultant
Bright Event Rentals
Sonoma, CA
11.2022 - 02.2023
- Reviewed and properly formatted rental reservations and bids received from website.
- Handled phone calls from clients to manage new and existing rental orders.
- Assisted clients to find solutions with errors pertaining to orders or deliveries.
- Guided clients with rental choices when visiting the showroom.
- Attended weekly sales meetings and consultant training meetings.
- Utilized Alert database system to complete all aspects of rental orders.
- Assisted Event Directors, Dispatch, and Will Call as needed.
Catering Event Specialist
Delicious Catering
San Rafael, CA
12.1999 - 11.2022
- Planned, coordinated and executed weddings and special events.
- Organized resources for events with up to 325 attendees and $20,000 budgets.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Maintained files with contracts, agreements, and work orders in client-specific platforms.
- Produced contracts and invoices for events and monitored fee collection.
- Handled and uploaded event changes and cancellations within system.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Delivered client services in logistics, registration and attendee tracking for internal and external events.
- Managed accounts and worked to continuously develop new revenue from existing clients.
- Collaborated with leadership and colleagues to coordinate staffing for each event.
Medical Records
Meadowood Nursing Center
Clearlake, CA
06.1995 - 12.1999
- Conducted daily audits on patient records for completion of records based on State requirements.
- Assisted resident's families with completion of admission paperwork.
- Data entry of assessments for MDS.
- Acted as liaison between the facility and state examiners during State licensing inspections.
Education
Bachelor of Science - Health Information Management
University of Cincinnati
Cincinnati, OHAssociate of Arts - Medical Technology
Heald Business College
Santa Rosa, CA06.1995
Bachelor of Arts - Child Development
Humboldt State University
Arcata, CA12.1989
Skills
- Data organization
- Coordinating details of multiple projects at one time
- Overseeing medical records, auditing charting for quality assurance
- Familiar with Epic, Google Sheets, Google Docs, Basic Excel, Microsoft Word, Microsoft Teams, Powerpoint, DocuSign, and Outlook
- Problem solving
- Ability to quickly learn and adapt to various database platforms
Timeline
Receptionist (Contract)
Martz Accountancy
01.2024 - 04.2024
Quality Assurance Assistant (Contract)
By the Bay Health
08.2023 - 10.2023
Palliative Care Coordinator (Contract)
By the Bay Health
02.2023 - 07.2023
Event Consultant
Bright Event Rentals
11.2022 - 02.2023
Catering Event Specialist
Delicious Catering
12.1999 - 11.2022
Medical Records
Meadowood Nursing Center
06.1995 - 12.1999
Bachelor of Science - Health Information Management
University of Cincinnati
Associate of Arts - Medical Technology
Heald Business College
Bachelor of Arts - Child Development
Humboldt State University
Similar Profiles
Kaitlyn KelleyKaitlyn Kelley
Accounting & Tax Associate at Brady Martz & Associates, P.C.Accounting & Tax Associate at Brady Martz & Associates, P.C.
Hope GillispieHope Gillispie
Research Assistant at Under Denise MartzResearch Assistant at Under Denise Martz
Robert KeatingRobert Keating
Director of Safety at Frank Martz Coach Co.Director of Safety at Frank Martz Coach Co.