Lara King

• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Used POS system to accurately enter orders and process payments.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

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• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Controlled line and crowd with quick, efficient service.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Compared recently sold area properties to determine competitive market prices.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.
• Advised clients on market conditions and property value for informed decision-making.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Advertised client properties through websites, social media, and real estate guides.
• Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
• Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.

• Cultivated interpersonal skills by building positive relationships with others
• Exercised leadership capabilities by successfully motivating and inspiring others
• Identified issues, analyzed information and provided solutions to problems
• Proven ability to develop and implement creative solutions to complex problems
• Demonstrated a high level of initiative and creativity while tackling difficult tasks
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
• Resolved problems, improved operations and provided exceptional service
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Built strong relationships with clients to deliver emotional support and companionship.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Monitored customer care goals and developed improvements.
• Prepared reports for workload and performed quality assurance.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.