
I am a professional in the PBM sector with 15 years of experience helping MCOs deliver pharmacy benefits and prescriptions to their members. I was part of a client engagement team that managed Medicaid, Medicare, and Exchange Health prescription plans for over 5 million members. I was also an integral part of a regulatory team that kept a mail order pharmacy compliant with state rules and regulations, while dispensing an average of 2 million prescriptions a week.
CRM Management
CRM database
Account Management
Client retention
Pharmacy Regulations
Microsoft Office
CRM database management
Account Management and Client Retention
Regulatory and HIPPA compliance
Microsoft Office
SOP and Job Aid drafting