Summary
Overview
Work History
Education
Skills
TEACHING EXPERIENCE:
Certification
Languages
Timeline
Generic

Laraib Zaidi

Fredericksburg,VA

Summary

Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
9
9
Certification

Work History

Sales Associate / Cashier

Home Goods Inc.
10.2017 - 05.2018
  • Performed customer merchandise scanning and bagging
  • Assisted in training new employees
  • Handled large transactions, verified tags, and balanced the cash register daily during and after shifts
  • Promoted sales referrals through alternate channels, cross-sold HomeGoods services and products
  • Promoted store credit card and opened new accounts

Sales Associate / PM Shift Supervisor

Buy Buy Baby Inc.
09.2015 - 03.2017
  • Assisted with scheduling staff and shift operations effectively and efficiently during the evening
  • Provided quality assistance to customers in picking furniture for toddlers and newborns
  • Responded to radio calls to the front for assisting with customer transactions
  • Trained new staff on store baby products and on stocking new products
  • Responded to customer comments and criticism in a constructive and positive manner

Front Office Agent

Chenab Club
04.2013 - 12.2014
  • Assisted members in making reservations at restaurants, theaters, and city attractions
  • Trained new Front Desk Agents and assisted managers with their reports
  • Provided valuable guest services and committed to a high standard of care
  • Provided support to other departments when needed, such as accounting and catering

Senior Teacher

Suffa Educational School
02.2010 - 04.2013
  • Developed and implemented engaging lesson plans to enhance student learning outcomes.
  • Mentored junior teachers, fostering a collaborative teaching environment and sharing best practices.
  • Coordinated assessments and evaluations to monitor student progress and adapt instructional strategies.
  • Integrated technology into classroom activities, improving student engagement and participation rates.

Education

Master of Arts - International Language: Urdu Literature

University of Punjab
08.2012

Bachelor of Arts - Arts Education

University of Punjab
Pakistan
08.2010

Skills

  • Microsoft Office applications: Word, Excel, Outlook, PowerPoint
  • Managing schedules and associates to be both productive and efficient in delivering optimal outcomes
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Complex Problem-solving
  • Professional demeanor

TEACHING EXPERIENCE:

  • Sheri Public Schools
  • Senior Teacher
  • Taught six separate classes daily, grades ranging from fifth grade to junior high school
  • Focused on creative writing
  • Designed lessons for students
  • Trained new teachers and assisted the Principal with new policies and procedures
  • Created, maintained, and assigned schedules to teaching staff and approved time off
  • Provided support to new teachers in the classroom when needed
  • Conducted performance reviews of new teachers
  • Routinely met with students’ parents regarding in-class issues and learning interruptions to discuss solutions
  • Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents, and faculty

Certification

  • Certification in HIPPA Compliance
  • Certification in Medical Receptionist Training
  • Certification in Mental Healthcare in Children & Young Adults
  • Certification in Organic Marketing for small Businesses
  • Certification in Create a project Charter in Google Docs
  • Certification in Build a free website with WordPress
  • Certification in Business Analysis & Process Management
  • Certification in Introduction to Generative AI From Google
  • Certification Master class in make up

Languages

Urdu
Native or Bilingual
Hindi
Professional Working
Punjabi
Native or Bilingual

Timeline

Sales Associate / Cashier

Home Goods Inc.
10.2017 - 05.2018

Sales Associate / PM Shift Supervisor

Buy Buy Baby Inc.
09.2015 - 03.2017

Front Office Agent

Chenab Club
04.2013 - 12.2014

Senior Teacher

Suffa Educational School
02.2010 - 04.2013

Master of Arts - International Language: Urdu Literature

University of Punjab

Bachelor of Arts - Arts Education

University of Punjab