Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
19
19
years of professional experience
Work History
Rx Refill Specialists
John Muir Health, Walnut Creek Medical Center
Walnut Creek, CA
09.2020 - 01.2022
Collaborated with primary care providers and staff to ensure patients receive timely and appropriate chronic medication refills
Reviewed patient charts in Epic ensuring all required chronic medication refills passed protocols created by John Muir Physicians Network (JMPN)
Prepared correspondence and memoranda to physicians, staff and patients.
Certified Pharmacy Technician
VETERANS HEALTH ADMINISTRATION
MARTINEZ, ca
12.2015 - 09.2020
Pharmacy Telehealth servicing by assisted Veteran’s with medication refills for mail order
Created medication renewal requests to their primary care physician
Prepared memoranda in patient charts.
Student Research Assistant
California State University
Hayward, CA
03.2019 - 08.2019
Assisted with research; Toxicity Testing in Cells
Analyzed and presented research to other members of research and students
Senior Certified Pharmacy Technician
Walgreens
Walnut Creek, CA
11.2006 - 03.2019
Led staff as a senior technician by properly delegating work
Optimized workflow between employees on a day-to-day basis
Data Analysis & problem-solving coverage claims
Built pharmacy technician scheduling pool
Excellent customer service skills.
Education
Bachelor of Science - Health Sciences; Administration and Management
Patient Call Representative at John Muir Health, Walnut Creek Medical CenterPatient Call Representative at John Muir Health, Walnut Creek Medical Center
ED Registration Representative at John Muir Health, Walnut Creek Medical CenterED Registration Representative at John Muir Health, Walnut Creek Medical Center