Jordan Moore
Pittsburg,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Junior Loan Processor
Triple A Mortgage
03.2024 - 03.2025
- Identified potential issues within the loan pipeline early on, allowing for proactive resolution before impacting deadlines or client satisfaction.
- Assisted in streamlining internal processes for increased productivity, implementing new technologies or organizational systems as needed.
- Collaborated with underwriters to expedite approval decisions, resulting in improved customer satisfaction.
- Assisted in the development of key performance indicators to effectively measure the success of initiatives within the loan processing department.
Bartender/Day Shift Bar Manager
Tipsy Mule FOB #550
06.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Server
Bricks Pub
11.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
City Mail Carrier
United States Postal Service, USPS
08.2020 - 11.2022
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Distributed mail on foot to residences and businesses, delivering to customers. Walking route was 9+ miles per day.
- Handled mail and packages with care to prevent damage during delivery.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Quality Assurance Coordinator
BNC National Bank
04.2019 - 10.2020
- Sent all re-disclosures when there was a change in the loan circumstances
- Populated Lock Reports(Data Entry)
- Appraisals-Price Matching
- Maintaining and tracking of any files that needed to be cancelled, denied or that needed to be moved to a different loan program to make sure we were in Compliance
Post Closing Coordinator/QA Coordinator
BNC National Bank
02.2016 - 10.2018
- Sent all re-disclosures when there was a change in the loan circumstances
- Populated Lock Reports(Data Entry)
- Appraisals-Price Matching
- Maintaining and tracking of any files that needed to be cancelled, denied or that needed to be moved to a different loan program to make sure we were in Compliance
- HMDA Auditing of files for Corrections, withdraw and denied files
- Bundling Files-(Post Closing, Prefunding, etc)
- Stacking files for closing documents
- Answering Overflow Calls
- Government insuring for VA/FHA loans
Administrative Assistant
BNC National Bank
10.2015 - 02.2016
- Answered high volume multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed all Incoming/Outgoing Mail, including tracking invoices to be paid for the office
- Scheduled office meetings and client appointments for staff teams.
Front Desk Receptionist
BNC National Bank
07.2015 - 10.2015
- Answered high volume multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed all Incoming/Outgoing Mail, including tracking invoices to be paid for the office
- Scheduled office meetings and client appointments for staff teams.
Education
High School Diploma -
Seneca High School
Louisville05.2009
Skills
- Suggestive Selling
- Basic Accounting
- Payment Processing
- Food Service
- Document Management
- Information Collection
- Data Entry
- Business Administration
- Administrative Leadership
- Mail Sorting
- Postal Regulations Knowledge
- Package Handling
- Departmental Support
- Guest Relations
Additional Information
Realizing that this summary only touches upon information I would like to provide, I would enjoy discussing employment opportunities with you personally. Thank you for your time and consideration.
Timeline
Junior Loan Processor
Triple A Mortgage
03.2024 - 03.2025
Bartender/Day Shift Bar Manager
Tipsy Mule FOB #550
06.2023 - 01.2024
Server
Bricks Pub
11.2022 - 06.2023
City Mail Carrier
United States Postal Service, USPS
08.2020 - 11.2022
Quality Assurance Coordinator
BNC National Bank
04.2019 - 10.2020
Post Closing Coordinator/QA Coordinator
BNC National Bank
02.2016 - 10.2018
Administrative Assistant
BNC National Bank
10.2015 - 02.2016
Front Desk Receptionist
BNC National Bank
07.2015 - 10.2015
High School Diploma -
Seneca High School
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