Laramie Lake
Cheyenne,WY
Summary
Dynamic team leader and problem-solver with a proven track record at Scooter's Coffee, enhancing customer satisfaction and sales through exceptional service and beverage crafting skills. Excelled in time management and decision-making, fostering positive environments in high-pressure situations. Demonstrated commitment to excellence and growth in both the coffee and sports officiating sectors.
Personable and knowledgeable with passion for customer service and wellness. Possesses solid understanding of product varieties and regulations, paired with strong communication skills and attention to detail. Committed to providing exceptional customer experiences and fostering welcoming environment.
Overview
2025
2025
years of professional experience
10
10
Certifications
Work History
Barista
Scooter's Coffee
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Soccer Coach
Longmont United Soccer Association
05.2024 - Current
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Maintained player safety through careful practice and game supervision.
Referee Mentor
Colorado Soccer Association
01.2018 - Current
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
- Coordinated with other referees to execute smooth and consistent games.
- Collaborated with other referees to ensure consistent application of rules across all games.
- Communicated with fans, coaches, players, and other referees
- Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
Soccer Referee
US Soccer Association
04.2010 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
- Developed strong communication skills through regular interaction with players, coaches, referees, and assessors; before, during, and after games.
- Managed conflict resolutions to encourage professional and positive relationships.
- Enforced discipline to encourage respect, fairness and equality for players.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
- Streamlined match reporting process, ensuring accurate and timely submission of game results and incidents.
Education
Associate of Science - Biology
Western Nebraska Community College
ScottsbluffHigh School Diploma -
East High School
Cheyenne, WY06-2018
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Decision-making
Certification
- Masters of Cannabis, Cannabis Training University, 2024 October
- Cannabis Budtender, Cannabis Training University, 2024 October
- Cannabis Business Pro, Cannabis Training University, 2024 October
- Cannabis Cooking Pro, Cannabis Training University, 2024 October
- Cannabis Dispensary Pro, Cannabis Training University, 2024 October
- Cannabis Extraction Pro, Cannabis Training University, 2024 October
- Indoor Marijuana Growing Pro, Cannabis Training University, 2024 October
- Outdoor Marijuana Growing Pro, Cannabis Training University, 2024 October
- Cannabis 101, Cannabis Training University, 2024 October
- Medical Marijuana Pro, Cannabis Training University, 2024 October
Timeline
Soccer Coach
Longmont United Soccer Association
05.2024 - Current
Referee Mentor
Colorado Soccer Association
01.2018 - Current
Soccer Referee
US Soccer Association
04.2010 - Current
- Masters of Cannabis, Cannabis Training University, 2024 October
- Cannabis Budtender, Cannabis Training University, 2024 October
- Cannabis Business Pro, Cannabis Training University, 2024 October
- Cannabis Cooking Pro, Cannabis Training University, 2024 October
- Cannabis Dispensary Pro, Cannabis Training University, 2024 October
- Cannabis Extraction Pro, Cannabis Training University, 2024 October
- Indoor Marijuana Growing Pro, Cannabis Training University, 2024 October
- Outdoor Marijuana Growing Pro, Cannabis Training University, 2024 October
- Cannabis 101, Cannabis Training University, 2024 October
- Medical Marijuana Pro, Cannabis Training University, 2024 October
Barista
Scooter's Coffee
Associate of Science - Biology
Western Nebraska Community College
High School Diploma -
East High School
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