Laree Hodges
Patterson,GA
Summary
Skilled in problem-solving and multi-tasking, I excelled at Millennium Physicians Group by effectively managing high-stress situations and enhancing customer loyalty through empathetic resolution of complaints. Demonstrated reliable patient care at Concierge Home Health, ensuring dignity and wellbeing. My blend of excellent people skills and customer satisfaction measurement drives consistent positive outcomes.
Overview
3
3
years of professional experience
Work History
Associate Specialist Patient Care
Millennium Physicians Group
04.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Certified Nursing Assistant
Concierge Home Health
10.2022 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Customer Service Representative
Okefenokee Rural Electric
07.2021 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Hilliard Middle Senior High
Hilliard, FLSkills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Customer satisfaction measurement
Timeline
Associate Specialist Patient Care
Millennium Physicians Group
04.2023 - Current
Certified Nursing Assistant
Concierge Home Health
10.2022 - 03.2023
Customer Service Representative
Okefenokee Rural Electric
07.2021 - 08.2022
High School Diploma -
Hilliard Middle Senior High
Similar Profiles
Shannon GuglielmiShannon Guglielmi
L.P.N at Millennium Physicians GroupL.P.N at Millennium Physicians Group
TAMEERAH MEBANE, MSN, FNP-BCTAMEERAH MEBANE, MSN, FNP-BC
FAMILY NURSE PRACTITIONER at MILLENNIUM PHYSICIANS GROUPFAMILY NURSE PRACTITIONER at MILLENNIUM PHYSICIANS GROUP
Andrea ThomasAndrea Thomas
Medical Assistant at Millennium Physicians GroupMedical Assistant at Millennium Physicians Group