LaReecia D. Johnson
FLORISSANT,MO
Summary
Results-driven professional with expertise in business operations and vendor management. Led daily operations to enhance customer service and streamline inventory control. Developed tailored product offerings and efficiently processed tenant applications. Managed mortgage payments and USDA service requests, ensuring accuracy and timely communication among stakeholders.
Overview
1
1
Certification
31
31
years of professional experience
Work History
Small Business Owner
2 Daggs Dreams CO LLC
St Louis
02.2022 - Current
- Directed daily operations for 2 Daggs Dreams CO LLC
- Secured homes to expand rental inventory, increasing options for clients
- Developed product offerings for local market needs
Managed customer orders and service inquiries to enhance satisfaction
- Coordinated vendor purchases and supply restocking to ensure timely availability
Customer Service Processor
United States Department of Agriculture, USDA
St Louis, Missouri
02.1996 - 12.2019
Processed tenant applications by gathering documentation and verifying eligibility criteria to ensure compliance.
Process management monthly mortgage payments
- Processed USDA service requests, routing cases to proper offices and staff.
- Reviewed USDA forms for accuracy and completeness, ensuring all required signatures were obtained for processing.
- Coordinated correspondence among USDA staff, field offices, and customers to facilitate effective communication and case resolution.
- Updated service records in USDA tracking systems and case files
Education
MBA - Business Management
Lindenwood University
Saint Charles, MOSkills
- Property management
- Business operations
- Vendor management
- Inventory control
Certification
- Notary
- Missouri childcare license provider
Timeline
Small Business Owner
2 Daggs Dreams CO LLC
02.2022 - Current
Customer Service Processor
United States Department of Agriculture, USDA
02.1996 - 12.2019
MBA - Business Management
Lindenwood University