LaReina Johnston

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Sending all prescriptions
• Sending Prior authorization requests.
• Obtaining all imaging for review
• Processing Payments /Daily batches
• Collecting all testing results

Managed the flow of patient services, ensuring quality of treatment and timely turnaround.

Held responsibility for detailed communication of objectives and liaising between all departments

Maintained critical thinking and provided ongoing support to patients and staff resolving problems efficiently and timely.

Prepared charts for the day, distributed labs to be reviewed and signed by providers.

Ensured all orders were fulfilled prior to patients being seen for follow up exams.

Called in prescriptions

Scheduled imaging exams

Completed Prior Authorizations

Updated patient files in system

Patient education

Injections

EKGs

Removing IV access

Preparing lab specimen for pick up

Follow up screen patient/screen patient calls

Vitals

Ordering test kits/supplies

Billing for labs