La’Rekia Terrell
Covington,GA
Summary
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being. Expertise in hospitality service and team collaboration, complemented by proficiency in electronic health records and patient care fundamentals. Committed to providing high-quality care to improve patient well-being.
Background in providing patient care within clinical environment, looking to transition into new field. Developed skills in patient communication and hands-on support. Seeking to leverage these capabilities to make meaningful impact in new professional setting. Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings. Proven track record in upselling and enhancing guest engagement, consistently exceeding sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PCA
Omega Healthcare
2023.05 - 2023.07
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Server
Cheddar
2024.02 - 2025.03
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Buffalo Wild Wings
2025.04 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
Newton High School
Covington Ga05.2022
Health Sciences
Albany State University
Albany, GA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Cleanliness standards
- Medical terminology
- Patient care fundamentals
- Vital signs & basic clinical procedures
- Health education & counseling
- HIPAA compliance
- Electronic Health Records (EHR)
- Administrative support
- Team collaboration & communication
Certification
Basic life support (2025)
Timeline
Server
Buffalo Wild Wings
2025.04 - Current
Server
Cheddar
2024.02 - 2025.03
PCA
Omega Healthcare
2023.05 - 2023.07
High School Diploma -
Newton High School
Health Sciences
Albany State University