DeAntanise Hicks
Indianapolis,IN
Summary
Experienced professional seeking a full-time position that offers challenges where strong interpersonal skills, excellent time management, and problem-solving abilities can be utilized. Detail-oriented team player with exceptional organization skills excels at handling multiple projects simultaneously with high accuracy. Demonstrates dependability, a positive attitude, and successfully manages multiple priorities to meet team goals. Communication strengths and keen observational skills contribute to being a proactive and caring worker who can handle day-to-day activities while constantly seeking opportunities to make a difference.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCA
Towne Centre Assisted Living
05.2021 - 09.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Collected and transported specimens to prepare for lab testing.
Lead Teacher, Toddler Room
Childtime-Avon, IN
02.2019 - 05.2021
- Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
- Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
- Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
- Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
- Achieved high levels of parental satisfaction through open communication and timely updates on their child''s growth and development.
- Organized special events like holiday celebrations or themed days to create memorable experiences for children and families alike.
- Administered developmental assessments to evaluate each child''s progress and identify areas for targeted intervention.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Online Grocery Associate
Walmart-Merrillville, IN
09.2019 - 09.2020
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Loaded and unloaded orders at customer's homes or locations.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Created attractive displays to attract more customers and increase sales.
Crew Member
White Castle-Merrillville. IN
07.2018 - 07.2020
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Sales Associate
Jcpenney-Merrillville, IN
11.2016 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High school diploma -
Merrillville High School
01.2019
Frankie Woods McCullough Girls Academy
01.2014
Skills
- Problem solving
- Strong work ethic
- Handling pressure
- Adaptability
- Communication
- Time management
- CPR certified
- Organization
- Typing
- Multitasking
- Teaching
- OSHA
- Documentation and Record Keeping
- Positive Reinforcement
- Customer Service
- Friendly and likeable
- Time Management
- Cleaning and sanitation
- Decision-Making
- Emotionally supportive
- Billing
- Strong computer skills
- Excel proficiency
- Personal Hygiene Assistance
- Dementia Care
- Compassionate Care
- Vital signs monitoring
- HIPAA Compliance
- Meal Preparation
- End of life care
- Medical terminology knowledge
- Transfer Techniques
- Feeding Assistance
- Patient Observation
- Mobility Assistance
Certification
CPR Certification
Timeline
PCA
Towne Centre Assisted Living
05.2021 - 09.2023
Online Grocery Associate
Walmart-Merrillville, IN
09.2019 - 09.2020
Lead Teacher, Toddler Room
Childtime-Avon, IN
02.2019 - 05.2021
Crew Member
White Castle-Merrillville. IN
07.2018 - 07.2020
Sales Associate
Jcpenney-Merrillville, IN
11.2016 - 05.2017
High school diploma -
Merrillville High School
Frankie Woods McCullough Girls Academy
CPR Certification
Similar Profiles
Kristi EvansKristi Evans
Executive Director at East Towne Assisted Living (ALG Senior Living)Executive Director at East Towne Assisted Living (ALG Senior Living)
Mikayle BouquetMikayle Bouquet
Licensed Practical Nurse at West Towne Assisted LivingLicensed Practical Nurse at West Towne Assisted Living
La Kecia DunnLa Kecia Dunn
Resident Care Coordinator at East Towne Assisted LivingResident Care Coordinator at East Towne Assisted Living