Laren Rowe
Fredericksburg,VA
Summary
Highly experienced customer service representative with management experience. Proven ability to build and solidify customer relationships, develop client loyalty, and increase customer retention.
Overview
12
12
years of professional experience
Work History
Hair Stylist-Manager-Trainer
Smart Style Hair Salon
08.2012 - Current
- Aug. 2012-Sept. 2017 and Aug. 2023-Current
- Educating and establishing long term relationships with clients. Delegated to lead staff greater than 5 employees.
- Created spreadsheets to track daily productivity, updating customer information and tracking profiles, record inventory and stock shipments.
- Cash handling and operating POS system.
Pharmacy Technician Trainee
CVS Pharmacy Health
08.2022 - 08.2023
- Assisted pharmacists in managing medication inventory, preparation, insurance verification and pricing for timely patient service.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times.
IME Coordinator-Remote
CorVel Corporation
04.2021 - 08.2022
- Remotely working with a team to update patients workers compensation information and bill processing their claims within the monthly quota.
- Entered data, generated reports, and produced tracking documents.
Warehouse Associate
Amazon
09.2019 - 03.2021
- Manager in training, lead staff greater than 30, updating tracking status, sorted packages, metric goals per minute, operating heavy machinery and handheld devices
Education
No Degree -
Germana Community College
Fredericksburg, VACosmetology -
Spotsylvania Career And Technical Center
Fredericksburg, VAHigh School Diploma -
Chancellor High School
Skills
- Attention to detail
- Data entry
- Inventory Management
- Organizational Skills
- Management Skills
- Appointment Scheduling
- Verifying Insurance
- EMR System
- Safety Protocols
- Salon Product Sales
- Professionalism
- Artistry
- Critical Thinking
- Cash Management
References
Available upon request.
Timeline
Pharmacy Technician Trainee
CVS Pharmacy Health
08.2022 - 08.2023
IME Coordinator-Remote
CorVel Corporation
04.2021 - 08.2022
Warehouse Associate
Amazon
09.2019 - 03.2021
Hair Stylist-Manager-Trainer
Smart Style Hair Salon
08.2012 - Current
No Degree -
Germana Community College
Cosmetology -
Spotsylvania Career And Technical Center
High School Diploma -
Chancellor High School
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