MELISSA DUGGER
Monroe,North Carolina
Summary
Dynamic hairstylist and former Hair Salon Manager at Great Clips, recognized for exceptional customer service and meticulous attention to detail. Cultivated a loyal clientele through creative solutions and in-depth product knowledge, enhancing client satisfaction and driving repeat business. Passionate about staying ahead of trends to deliver personalized styling experiences.
A dedicated fashion professional with strong background in styling and customer service. Proven ability to craft unique looks that align with clients' personalities and preferences. Known for excellent collaboration with team members and adaptability to evolving fashion trends, showcasing strong communication and creative skills.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
12
12
years of professional experience
Work History
Stylist /Hair Salon Manager
Great Clips
08.2017 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Hairstylist
Fuzion Hair Design
05.2014 - 08.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist
Hairplay
07.2013 - 05.2014
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
- Maintained detailed records of client services, preferences, and contact information for future appointments and followups.
- Educated clients about proper hair care techniques using various tools such as straighteners, curling irons, or blow dryers for optimal results at home.
- Developed strong relationships with vendors to ensure timely delivery of high-quality products for both professional use and retail sales.
Education
Cosmotology Licence - Cosmotolgy
CarolinaBeauty Accadamy
Monroe Nc06-2006
GED -
Verdugo High School
Tujunga, CA01-1990
Skills
- Customer service
- In-Depth Product Knowledge
- Meticulous Attention
- Attention to detail
- Creative thinking
Timeline
Stylist /Hair Salon Manager
Great Clips
08.2017 - Current
Hairstylist
Fuzion Hair Design
05.2014 - 08.2017
Hairstylist
Hairplay
07.2013 - 05.2014
Cosmotology Licence - Cosmotolgy
CarolinaBeauty Accadamy
GED -
Verdugo High School
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