Larenzo Jennings
Detroit,Michigan
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Production Team Member
Detroit Manufacturing Systems
06.2025 - Current
- Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
- Set up, operated and maintained production machinery.
- Promoted a positive workplace culture by fostering open communication, collaboration, and mutual respect among team members.
- Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
- Packaged [Number]+ items per hour to meet challenging production targets.
- Followed strict safety protocols when dealing with hazardous materials.
Nutrition Service Attendant
Corewell Health
05.2024 - 10.2024
- Performed accurate data entry related to patient meal orders, enabling efficient communication between clinical staff and the nutrition services department.
- Served as a reliable resource for colleagues seeking guidance on best practices related to meal preparation or delivery procedures within the hospital setting.
- Supported team members in completing their tasks effectively, fostering a collaborative work atmosphere.
- Ensured food safety through proper storage and handling techniques, minimizing waste and reducing risks associated with foodborne illnesses.
- Maintained high-quality service standards by participating in ongoing professional development opportunities and training sessions.
Store Associate
Gordon Food Service
02.2023 - 03.2024
- Maintained tidy and organized store to comply with cleanliness standards.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Education
No Degree - Cyber Security
Ferris State University
Big Rapids, MI 05.2001 -
High School Diploma -
Belleville High School
Belleville, United States 05.2001 -
Skills
CompTIA certification in Microsoft Excel,Word and Powerpoint
Certification
CompTIA
Timeline
Seasonal Production Team Member
Detroit Manufacturing Systems
06.2025 - Current
CompTIA
12-2024
Nutrition Service Attendant
Corewell Health
05.2024 - 10.2024
Store Associate
Gordon Food Service
02.2023 - 03.2024
No Degree - Cyber Security
Ferris State University
05.2001 -
High School Diploma -
Belleville High School
05.2001 -
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