Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaRhonda L Nolen

NEWNAN,GA

Summary

Qualified in Warehouse (Logistics & Supply) Management, Customer Care Management, and Human Resource Services. Results-driven Warehouse Operations Supervisor known for unparalleled productivity and efficient task completion. Specialize in inventory management, logistics coordination, and process improvement to optimize warehouse operations. Excel in leadership, communication, and problem-solving skills, ensuring smooth operation and team collaboration in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Warehouse Operations Supervisor

Navistar Inc
Atlanta, Ga
01.2022 - Current
  • Developed strategies for improving productivity, cost-effectiveness, and customer service levels in the warehouse.
  • Ensured warehouse operations ran smoothly and efficiently by managing staff, overseeing inventory control procedures, and coordinating shipping and receiving activities.
  • Implemented new technologies and processes to improve efficiency in the warehouse environment.
  • Review company data to support efficiency in expected workflow
  • Ensure employees are heard, ideas are shared, and drive a culture of continuous improvement
  • Facilitate Kaizen events to improve processes and warehouse flow
  • Responsible for managing inbound/outbound (shipping & receiving), order management, inventory management, transportation, and customer service operations
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
  • Responsible for researching customer service problems to ensure customer satisfaction

Warehouse Supervisor 2nd Shift

PetSmart
Atlanta, Ga
01.2021 - 01.2022
  • Counseled employees weekly to ensure goals were being met for the department
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Scheduled employees in appropriate areas to meet daily goals for production and productivity
  • Reported anticipated daily goals to other departments to ensure facility shipping accuracy
  • Provided leadership to motivate staff members to achieve performance goals.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Enforced company policies related to employee conduct in the workplace.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.

Warehouse Supervisor 2nd Shift

XPO Logistics
Atlanta, Ga
01.2020 - 01.2021
  • Supervised and coordinated the most efficient process for picking, staging, and shipping
  • Implemented continuous improvement action plans
  • Developed and implemented safety policies and procedures for the warehouse team.
  • Ensured the efficient and safe operation of all materials handling equipment
  • Accountable for 2 leads that assisted with the daily productivity goals
  • Monitored warehouse operations to ensure accuracy and efficiency.

Warehouse Supervisor 2nd Shift

Americold Logistics
Atlanta, Ga
01.2019 - 12.2019
  • Maintain operational procedures for verification of incoming and outgoing food shipments
  • Lead and supervised a team of assembly technicians to ensure production goals were met within the allotted timeline.
  • Monitored all safety procedures to ensure compliance with OSHA regulations.
  • Ensure the smooth operation of the shift, including all production and support departments, to achieve daily and weekly production targets
  • Identify and eliminate waste in the manufacturing processes, utilizing Lean Manufacturing techniques and best practices for continuous improvement.
  • Utilize formal problem-solving methodologies to discover and eliminate root cause

Kronos (Timekeeping) Analyst Specialist & Customer Service Rep

XPO Logistics
Atlanta, Ga
01.2018 - 01.2019
  • Responsible for updating employee profiles
  • Processed pay rate changes and job transfers.
  • Responsible for final termination payout/s (PTO payouts for employees all over the U.S.), including Canada.
  • Process historical and current timekeeping requests.
  • Responsible for creating schedules and editing attendance.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports
  • Performed administrative tasks such as payroll processing, time keeping.
  • Verified accuracy of time keeping records, attendance records, vacation entitlements and other related personnel documents.
  • Tracked employee attendance and hours worked using timekeeping software system.
  • Assisted in the development of internal policies related to FMLA compliance.
  • Prepared reports on FMLA usage data for management review purposes.

Education

Bachelor’s Degree - Psychology

Grand Canyon University
10.2013

Skills

  • Skilled in (WMS, SAP, Kronos, PowerBi, Red Prairie, Saas, People Soft etc
  • Warehouse Management
  • Inventory Control
  • HR Services
  • LOA/FMLA
  • Customer Service Management
  • De-escalation
  • Sales B2B & B2C
  • Order Management
  • Credits and Adjustments
  • Compensation
  • Sales & Marketing
  • Staff Management
  • Logistics Management
  • Production Planning
  • Workforce Management
  • Operations Management
  • ERP Software
  • Quality Management
  • Performance Evaluations
  • Waste Reduction
  • Lean Six Sigma
  • Kaizen Events
  • Continuous Improvement
  • AS9100 ISO AS400

Timeline

Warehouse Operations Supervisor

Navistar Inc
01.2022 - Current

Warehouse Supervisor 2nd Shift

PetSmart
01.2021 - 01.2022

Warehouse Supervisor 2nd Shift

XPO Logistics
01.2020 - 01.2021

Warehouse Supervisor 2nd Shift

Americold Logistics
01.2019 - 12.2019

Kronos (Timekeeping) Analyst Specialist & Customer Service Rep

XPO Logistics
01.2018 - 01.2019

Bachelor’s Degree - Psychology

Grand Canyon University

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LaRhonda L Nolen