Dedicated phlebotomist skilled in venipuncture and specimen handling. Committed to ensuring patient comfort and safety while enhancing operational efficiency through collaboration with healthcare teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
UH Hospitals
Euclid, OH
01.2025 - Current
Performed blood draws and specimen collection in patient homes, ensuring comfort and safety.
Collaborated with healthcare teams to schedule phlebotomy services, improving operational efficiency.
Monitored and managed inventory of supplies, ensuring readiness for daily appointments without delays.
Organized daily work based on collection priority.
Patient Service Representative
UH Hospitals
Cleveland, OH
02.2019 - Current
Streamlined patient check-in processes, enhancing efficiency and reducing wait times.
Managed appointment scheduling using electronic health record systems to optimize patient flow.
Provided exceptional customer service, resolving inquiries and issues with empathy and professionalism.
Collaborated with healthcare teams to ensure accurate patient information and improve service delivery.
Nursery Assistant
UH Hospitals
Cleveland, OH
05.2016 - Current
Assisted in daily care routines, ensuring safety and comfort of children.
Supported educators in implementing developmentally appropriate activities and lesson plans.
Maintained clean and organized learning environments, promoting hygiene and safety standards.
Communicated effectively with parents regarding child development and behavior observations.