La’Rhonda Harmon
Houston,TX
Summary
Accomplished Healthcare Technician with a proven track record at the Department Of Veteran Affairs Medical Center, demonstrating exceptional patient care coordination and diagnostic testing skills. Spearheaded team projects, enhancing procedure outcomes by 30%. Renowned for compassionate patient interactions and adept in healthcare documentation, embodying both hard and soft skills essential for healthcare excellence.
Enthusiastic phlebotomist motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Healthcare Technician
Department Of Veteran Affairs Medical Center
04.2022 - Current
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Advised patients and families on health topics pertinent to care and treatment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Monitored patient vital signs, lab results and other indicators of health.
Lead Phlebotomist
Texas Children’s Hospital
03.2012 - 04.2022
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Medical Assistant
United States Army
02.2001 - 02.2006
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Bachelor of Arts - Criminal Justice
- President's Honor list Fall 2011
- Dean's List Spring 2012
- Dean's List Fall 2012
- 3.90 GPA
- Ranked in Top 15 % of class
- magna cum laude graduate
Associate of Applied Science - Surgical Technologist
05-2019
- Dean's List Spring 2017
- Dean's List Summer 2017
- Dean's List Fall 2017
- 3.93 GPA
- Ranked in Top 10 % of class
- cum laude graduate
Skills
- Diagnostic testing
- Healthcare documentation
- CPR and first aid
- Patient care coordination
- Emergency response training
- Patient monitoring
- Clinical documentation
- Clinical support
- Room restocking
- Patient care
- HIPAA compliance
Timeline
Healthcare Technician - Department Of Veteran Affairs Medical Center
04.2022 - Current
Lead Phlebotomist - Texas Children’s Hospital
03.2012 - 04.2022
Medical Assistant - United States Army
02.2001 - 02.2006
Claflin University - Bachelor of Arts, Criminal Justice
Lone Star College - Associate of Applied Science, Surgical Technologist
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