Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Additional Information
Accomplishments
Timeline
Larissa Guilherme

Larissa Guilherme

Software Developer
Sandy Spring,GA
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs

Summary

Self-motivated Developer with two years of experience in financial services, leveraging a strong work ethic and problem-solving skills to transition to a career in web development. Committed to continuous learning and recently completed a rigorous Full Stack Web Development Bootcamp to gain hands-on experience in HTML, CSS, JavaScript, and other web development technologies. Excited to contribute to dynamic teams, collaborate with colleagues, and deliver high-quality web applications that meet client needs.

Overview

2
2
years of professional experience
1
1
Certification
3
3
Languages

Work History

CSR Analyst

G Squared Funding, LLC
Sandy Springs, GA
01.2023 - Current
  • Leveraged extensive knowledge of company's Fintech online banking platform to effectively communicate with clients.
  • Utilized strong communication skills to deliver clear and compelling messaging and highlight key features and benefits of online banking platform.
  • Investigated and resolved accounting, service, and delivery issues, utilizing analytical skills and strong attention to detail to identify root causes and develop effective solutions.
  • Managed over 100 customer email inquiries per day responding with minimal wait times and utilizing strong communication skills to address client needs effectively.
  • Proactively resolved issues and concerns, utilizing problem-solving skills and customer-centric approach.

Underwriter

G Squared Funding, LLC
Sandy Springs, GA
01.2022 - Current
  • Performed thorough reviews and analyses of 10-20 applicant data per week, to evaluate risk in accordance with company underwriting standards.
  • Established acceptance, modification, or rejection of applications upon meticulous examination of all required documents.
  • Managed processing of clients' termination agreements and contract changes.
  • Filed 5-15 Uniform Commercial Code (UCC) statements with Secretary of State offices weekly.
  • Efficiently completed client setups in company's software and maintained accurate and up-to-date information.

Client Relationship Manager

G Squared Funding, LLC
Sandy Springs, GA
06.2021 - 01.2023
  • Established and cultivated enduring client relationships to foster long-term business growth.
  • Successfully resolved issues with over 200 brokerage companies, fostering strong relationships.
  • Proactively addressed customer complaints and issues to boost satisfaction and loyalty.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Provided comprehensive training on factoring software to enhance client's funding process, ensuring prompt processing and approval of funding requests.
  • Maintained over 100 client accounts, optimizing cash flow and minimizing bad debt by closely monitoring and maintaining accurate records in accounts receivable and payable software.
  • Implemented innovative collection strategies resulting in sustained chargeback rate of less than 0.7% by proactively identifying and addressing potential issues to prevent chargebacks before occurrence.
  • Devised and implemented customized reimbursement plans, meticulously tailored to clients' budget constraints.

Education

Professional Certificate - Full Stack Web Development

Georgia Institute of Technology, Atlanta, GA
2023

Bachelor of Science - Clinical Nutrition

Universidade Federal De Pernambuco, Brazil
2019
  • Thesis: Nutritional therapy in cancer patients: reality of a referral hospital in Pernambuco.
  • Extracurricular Activities: Laboratory Intern - Assisting on the study of Cortical Spreading Depression.

Skills

  • Agile Software Development
  • Development tools: Git, GitHub, and VS Code
  • Web development: HTML, CSS, and JavaScript
  • Back-end Development: Nodejs
  • Database: MySQL, MongoDB
  • Libraries and Frameworks: React, Expressjs, Sequelize, Mongoose, JQuery, and Bootstrap
  • Templating language: Handlebars
  • Learning and adaptability
  • MVC Architecture
  • Problem-solving and attention to detail
  • Project Management
  • Written and Oral Communications

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Certification

Certified Associate in Project Management (CAPM)

Project Management Institute

Issued Mar 2022 · Expires Mar 2025

Additional Information

Honors & Awards

Rookie Rockstar - G Squared Funding, LLC Dec 2021. Recognition Award in sincere appreciation for dedicated service.

Most Helpful - G Squared Funding, LLC Dec 2022. Recognition Award in sincere appreciation for dedicated service.

Accomplishments

Nutritional therapy in cancer patients: reality of a referral hospital in Pernambuco. Revista Nutrición Clínica y Dietética Hospitalaria · Mar 25, 2020.

Nutritional Therapy in Critically Ill Patients with COVID-19: A Narrative Review. Spanish Journal of Human Nutrition and Dietetics · Sep 11, 2020.

Nutritional screening methods in hospitalized gynecological patients. BRASPEN Journal · Dec 8, 2020.

Association between nutritional status, body fat and food consumption at risk among academics of health area. Brazilian Journal of Development · May 25, 2021.

Evolution of nutritional therapy prescription: reality in the ICU of a university hospital in Pernambuco. BRASPEN Journal · Jun 11, 2021.

Timeline

CSR Analyst - G Squared Funding, LLC
01.2023 - Current
Underwriter - G Squared Funding, LLC
01.2022 - Current
Client Relationship Manager - G Squared Funding, LLC
06.2021 - 01.2023
Georgia Institute of Technology - Professional Certificate, Full Stack Web Development
Universidade Federal De Pernambuco - Bachelor of Science, Clinical Nutrition

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Larissa GuilhermeSoftware Developer