Larisa Gutierrez
Copiague,NY
Summary
Dynamic and adaptable professional with a strong background in customer service at Target. Proven ability to enhance team performance through effective collaboration and attention to detail. Skilled in cash handling and conflict resolution, consistently achieving high customer satisfaction while maintaining a safe and organized work environment.
Overview
6
6
years of professional experience
Work History
Team Member
Target
10.2020 - Current
- Cross-trained in multiple departments including, guest services, inbound, price change, general merchandise, style, cashier, beauty, electronics, fulfillment, and drive up.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Completed over 300 units a day fulfilling customer orders.
- Assisted coworkers finish customer orders quick and efficiently.
- Tagged over 800 clearance tags a day
Salad Mixer
ThisBowl
03.2024 - 08.2024
- Kept a clean and organized workspace, minimizing potential hazards and promoting a safe working environment.
- Reduced cross-contamination risks by diligently following sanitation protocols when cleaning mixing equipment.
- Assisted in training new employees, sharing expertise on mixing techniques and best practices.
- Ensured fresh rice, salad ingredients, and beverages were stocked up before opening.
Summer Camp Counselor in Training
Coleman Country Summer Day Camp
06.2019 - 08.2019
- Assisted through daily operations, ensuring smooth functioning of the summer camp program.
- Fostered creativity among campers through organizing engaging arts-and-crafts workshops.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Supported children by actively listening and offering encouragement.
- Worked with children ages 2-5
Education
Healthcare Studies
Suffolk County Community College
Brentwood, NY05-2027
High School Diploma -
Walter G O'Connell Copiague High School
Copiague, NY06-2022
Skills
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Adaptability
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cleaning
- Cash handling
- Workplace safety
- Computer skills
- Heavy lifting
- Organizing work stations
- Goal setting and achievement
- Training and mentoring
- Relationship building
- Order preparation
- Fluent in Spanish
- Task prioritization
- Verbal and written communication
- POS systems
- Excellent communication
- Patient care
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salad Mixer
ThisBowl
03.2024 - 08.2024
Team Member
Target
10.2020 - Current
Summer Camp Counselor in Training
Coleman Country Summer Day Camp
06.2019 - 08.2019
Healthcare Studies
Suffolk County Community College
High School Diploma -
Walter G O'Connell Copiague High School
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