Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Larisa Rivera-Vasquez

Valley Stream,NY

Summary

Authorized to work in the US for any employer Organized Call Center Agent offering career in sales and customer service. Committed to quickly and thoroughly answering customer questions.


Friendly, kind, and a caring person who works very hard especially when given a task at hand. Easy to work well with others and with people. Motivated at getting tasks done as efficiently as possible.



Overview

7
7
years of professional experience

Work History

University at Buffalo Alumni Call Representative

University at Buffalo - SUNY
08.2022 - Current
  • Answered inbound customer service calls to assist with questions, concerns or problems.
  • Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
  • Communicate information received from the Alumni Office about events, programming, and initiatives to classmates
  • Responsible for handling donations from Alumni to the University


Camp Counselor

NYC Department of Education (NYCDOE)
07.2021 - 08.2021
  • Supervised first and second grade students
  • Evaluated and addressed student needs while providing guidance and support
  • Assisted in planning, leading, and implementing programs for campers
  • Created craft activities for campers
  • Helped to ensure campers safety, development, growth, skill achievement, and general well-being

Camp Counselor

Rolling River Day Camp
07.2017 - 08.2019


  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns
  • Worked with children in a Kindergartner group, interest, skill, and developmental levels
  • Helped to ensure campers safety, development, growth, skill achievement, and general well-being

Education

Undergrad - Political Science

University At Buffalo
Buffalo, NY
05.2025

Bachelor of Arts - Music Theatre

University At Buffalo
Buffalo, NY
05.2025

High School Diploma -

Valley Stream South High School
Valley Stream, NY
06.2021

Skills

  • Customer Service
  • Goal-Oriented
  • Call Center Customer Service
  • Customer Correspondence
  • Language Fluency
  • Childcare
  • Dancing
  • Experience with Children
  • Singing
  • Presentation Skills
  • Classroom Management
  • Early Childhood Education
  • Experience Working With Students
  • Tutoring
  • Writing Skills
  • Communication Skills
  • Behavior Management
  • Hospitality

Awards

  • Internacional Thespian Honor Society, 01/2018, This achievement was attainable for high school scholars that have done theatrical productions at their high school and have been involved in many performances. Students could only get in if they have done community service helping and/or involved with the performing arts. In performing arts classes high gpa's were a must as students had to prove that they excel and meet the requirements asked for.
  • Dance Arts Honor Society, 01/2018, This achievement was attainable for those high school dancers who excelled in their dance class, had high grades in their dance class(es), were involved in dance and performance based activities in their high school and have done community service work relating to the dance world. A certain number of community service work hours were also required.
  • Language Honor Society, 01/2019, This achievement was attainable for high school scholars who did excellent in their language class/ (es). A certain gpa was required and community service work relating to their language class. These students had to be interactive with their language class and a good student overall.

Languages

Spanish
English

Timeline

University at Buffalo Alumni Call Representative

University at Buffalo - SUNY
08.2022 - Current

Camp Counselor

NYC Department of Education (NYCDOE)
07.2021 - 08.2021

Camp Counselor

Rolling River Day Camp
07.2017 - 08.2019

Undergrad - Political Science

University At Buffalo

Bachelor of Arts - Music Theatre

University At Buffalo

High School Diploma -

Valley Stream South High School
Larisa Rivera-Vasquez