Larisa Yegorova
Brooklyn,NY
Summary
Operations leader with 10+ years of experience managing frontline teams in high-tempo, safety-critical environments. Proven ability to lead teams, enforce safety and quality standards, manage performance metrics, and drive continuous improvement. Veteran leader aligned with Amazon Leadership Principles including Ownership, Bias for Action, and Deliver Results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Veterans Association
John Jay College of Criminal Justice
08.2024 - Current
- Supported over 200 veteran and reservist students through case management, benefits coordination, and compliance tracking.
- Maintained records, reports, and documentation to ensure accuracy and timely follow-through.
- Served as a point of contact to resolve issues efficiently while balancing multiple priorities.
Operations NCO / Financial Management Analyst (Staff Sergeant, E-6)
U.S. Army
01.2013 - 01.2024
- Led and supervised teams of 12+ personnel across rotating shifts, maintaining accountability for safety, attendance, and performance.
- Enforced safety standards in high-risk environments, achieving zero safety incidents during critical operations.
- Tracked productivity, accuracy, and compliance metrics; implemented corrective actions to improve operational efficiency.
- Coordinated daily operations with logistics, HR-equivalent, contracting, and senior leadership teams.
- Developed and delivered training programs that improved onboarding speed and task accuracy.
- Supported four overseas deployments under austere conditions, working long shifts and adapting to variable environments.
Store Manager
Vitamin Shoppe
01.2006 - 01.2010
- Managed daily retail operations including opening/closing procedures, scheduling, inventory control, and cash handling.
- Supervised, coached, and developed sales associates to meet productivity and customer service goals.
- Enforced safety, loss prevention, and compliance standards, reducing shrink and operational risk.
- Tracked sales and staffing metrics to optimize coverage during peak business hours.
- Resolved customer issues efficiently while maintaining high service standards.
Education
B.S. - Fraud Examination & Financial Forensics, Economics
John Jay College of Criminal Justice
New York12.2026
A.S. - Mathematics & Natural Science
LaGuardia Community College
Queens, NY06.2016
Skills
- Team Leadership
- Employee Performance Management
- Safety
- Quality
- Compliance
- Performance Metrics
- KPIs
- Shift Management
- Workforce Management
- Continuous Improvement
- Lean mindset
- Cross-Functional Collaboration
- Coaching
- Training
- Development
- Microsoft Excel
- PivotTables
- VLOOKUP
- Reporting Dashboards
- SOP Development
- Process Documentation
Certification
- DoD Financial Management Certification – Level 3
- Equal Opportunity Leadership Certification
- Master Resilience Trainer
- Suicide Prevention Leader
Languages
Russian
Native or Bilingual
Timeline
Veterans Association
John Jay College of Criminal Justice
08.2024 - Current
Operations NCO / Financial Management Analyst (Staff Sergeant, E-6)
U.S. Army
01.2013 - 01.2024
Store Manager
Vitamin Shoppe
01.2006 - 01.2010
B.S. - Fraud Examination & Financial Forensics, Economics
John Jay College of Criminal Justice
A.S. - Mathematics & Natural Science
LaGuardia Community College
Personal Information
Title: AREA MANAGER